[Licq-devel] Re: error

Hi Anders,


On Sat, 7 Nov 2009, Anders Olofsson wrote:

>
> Luise Kunkle wrote:
>> 
>> A few weeks ago I encountered a fatal error, which is still with me.
>> 
>> I tried  to do what you asked but could not get through - the confirmation 
>> for subscribing to the list also did not work, so I did not know how to 
>> proceed.
>> 
>> Much to my surprise I started receiving mails from you two days ago:-o
>> 
>> So what happened - then and now (the crash re-occurred for the same reason 
>> with the identical mask, which is what is quoted above):
>> 
>> On my licq icon it says "4 messages" (4 Nachrichten). The crash occurs when 
>> I double-click on this message, in order to raise the messages.Not on the 
>> first attempt. Then  a message will pop up (I use the email mode) - when I 
>> click on "close" it does close but the number of messages listed has not 
>> been reduced. On second try it will crash.
>> 
>> Let me add, though, that licq may be running in an unstable environment. 
>> (On ubuntu jaunty) I run it by using "sux [different user]". On calling up 
>> licq I always get on my terminal the message:
>> 
>> *******
>> net@xubuntu:~$ licq
>> Session management error: Authentication Rejected, reason : None of the 
>> authentication protocols specified are supported and host-based 
>> authentication failed
>> ********
>> 
>> Licq has worked ok, however, except for these recent "happenings".
>> 
>> The installed package is: licq 1.3.6-0ubuntu1
>> 
>> Regards
>> 
>> Luise
>
> Hi,
> unfortunately, the web site is a bit unstable and has been down recently.
> I would recommend you to create a ticket for this now that the site is back 
> up.
>
Since it says in the mask that I can use this list for the purpose, I'll 
just go on here.

> However, I can give you the first reply for the ticket right here so you can 
> include those answers as well:

My answers:

> * Did the crash happen on startup (offline or old messages) or with messages 
> received while Licq was running?

It started while I was online. The other side kept sending messages while 
I was still busy doing waht was said in the previous message - so they 
accumulated.

> * Does the crash happen just once or will Licq crash again every time you 
> restart it and try to read the messages again?

It will do it after every re-start.

> * Were there anything special in those messages that caused the crash? i.e. 
> special non-english characters, URLs, etc...?

I do not think there was.

> * Does it still crash if use use chat mode?

No. It shows the messages but does not


> * Can you try Licq 1.3.7 instead and check if problem persist in that 
> version?
>
No - this is the latest licq version ubuntu provides as a package. I have 
not yet graaduated to using programs outside of those packages:-)
>
> Regarding the "Session management error", I'm pretty sure that's not from 
> Licq but from something else in your environment (probably X window system).
>
Yes - I realize that. I thought that perhaps this flaw in the environment 
caused by my using it al a different user might in turn cause licq to be 
more unstable.

Regards

Luise


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