Re: Error: The Side-by-Side configuration information for "AGENT.DLL" contains errors on Windows

Bart Van Assche <[email protected]>
Newsgroups gmane.network.net-snmp.user
Message-ID <[email protected]>
On Sat, Feb 27, 2010 at 6:43 AM, Patrick H. Piper <[email protected]>wrote:

> Installed NetSNMP on Windows 2008 Server.
>
> C:\usr\bin>perl -v
>
> This is perl, v5.10.1 built for MSWin32-x86-multi-thread (with 2 registered
> patches, see perl -V for more detail)
>
> Copyright 1987-2009, Larry Wall
> Binary build 1006 [291086] provided by ActiveState
> http://www.ActiveState.com Built Aug 24 2009 13:48:26
> And Net-SNMP 5.5.
>
> Then I did:
>
> ppm remove NetSNMP to ensure that I removed any previous install. Then ppm
> install NetSNMP.ppd. No errors.
>
> When I attempt to use NetSNMP::agent, I get the following error:
>
> Error: The Side-by-Side configuration information for
> "c:\perl\site\lib\auto\netsnmp\agent\AGENT.DLL" contains errors. The
> application has failed to start because its side-by-side configuration is
> incorrect. Please see the application event log for more detail (14001).
> Warning: At least one module has an unresolved import due to a missing
> export function in a delay-load dependent module.
>

Can you please file this information as a bug report, including the Net-SNMP
version ?

The output I got for Net-SNMP 5.5 (net-snmp-5.5.0-1.x86.exe) is as follows:

C:\>perl extend-agent.pl
Can't load 'C:/Perl/site/lib/auto/NetSNMP/agent/agent.dll' for module
NetSNMP::agent: load_file:This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem
 at C:/Perl/lib/DynaLoader.pm line 201.
 at z:\extend-agent.pl line 2
Compilation failed in require at extend-agent.pl line 2.
BEGIN failed--compilation aborted at extend-agent.pl line 2.

C:\>windbg.exe c:\perl\bin\perl.exe extend-agent.pl
[ ... ]
0:000> G
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 10000000 10005000   c:\Perl\lib\auto\Cwd\Cwd.dll
ModLoad: 00350000 0035a000
c:\Perl\site\lib\auto\NetSNMP\default_store\default_store.dll
ModLoad: 01b20000 01ba7000   C:\usr\bin\netsnmp.dll
ModLoad: 01bb0000 01cae000   C:\WINDOWS\system32\LIBEAY32.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\WSOCK32.dll
ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll
ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll
ModLoad: 78520000 785c3000
C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\MSVCR90.dll
ModLoad: 01cb0000 01d53000   C:\usr\bin\MSVCR90.dll
ModLoad: 01d60000 01d77000   c:\Perl\site\lib\auto\SNMP\SNMP.dll
ModLoad: 01d90000 01d99000   c:\Perl\site\lib\auto\NetSNMP\OID\OID.dll
ModLoad: 01db0000 01db7000
c:\Perl\site\lib\auto\NetSNMP\agent\default_store\default_store.dll
ModLoad: 01dd0000 01e04000   c:\Perl\site\lib\auto\NetSNMP\agent\agent.dll
LDR: LdrpWalkImportDescriptor() failed to probe
c:\Perl\site\lib\auto\NetSNMP\agent\agent.dll for its manifest, ntstatus
0xc0150002
eax=00000000 ebx=00000000 ecx=7c800000 edx=7c97e120 esi=7c90de6e
edi=00000009
eip=7c90e514 esp=0140fe38 ebp=0140ff34 iopl=0         nv up ei pl zr na pe
nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000
efl=00200246
ntdll!KiFastSystemCallRet:
7c90e514 c3              ret

C:\>sigcheck -m c:\Perl\site\lib\auto\NetSNMP\agent\agent.dll

Sigcheck v1.65 - File version and signature viewer
Copyright (C) 2004-2010 Mark Russinovich
Sysinternals - www.sysinternals.com

c:\perl\site\lib\auto\netsnmp\agent\agent.dll:
        Verified:       Unsigned
        File date:      8:45 27/02/2010
        Publisher:      n/a
        Description:    n/a
        Product:        n/a
        Version:        n/a
        File version:   n/a

Thanks,

Bart.

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