Still need help!!!!!please please please

I posted a question to the group and didn't see a response so ill do  a
repost..
I have over 700 checks running on my netsaint box. and the configuration files
look normal however, on the retries of NON-OK services i have noticed that the
default 1 minute interval is actually between 4 and 5 minutes. even though the
Entry clearly states 1.
I need to nail down why this occurs? the thing is, it doesn't occur in every
instance, and no one check. so at one time it would be a disk check retry and
another time it would be a cpuload check.
I need to resolve this quickly as in cases an alert takes 45 minutes to go
into a HARD status when it should only take 15, that is not acceptable
behaviour  for the monitoring tool.
SO I need help on what to change to provide consistancy in retries of NON-OK
states.
Has anyone seen this before?
if so, how did you fix it?



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