RE: Netsaint Availability report - % Time Undetermined

I'm not sure if this is a part of your problem, but if you accept the
default range for the availability report then it includes the time up
to the end of "Today", with that time between when you run the report
and midnight being reported as Time Undetermined.

With regard to other services showing all time at 100% unavailable, I'm
not too sure on this but it might have something to do with those
services never having any outages and hence no entries in the log file.
At least that is what I have blamed 100% unavailable entries on :-).
I've found setting the "Initial States Logging Option" in the main
netsaint.cfg config file helps. See the doco for more details on this
parameter.

Phil.


> -----Original Message-----
> From: [email protected]
[mailto:netsaint-users-
> [email protected]] On Behalf Of Marko Seppanen
> Sent: Saturday, 12 October 2002 1:30 AM
> To: [email protected]; netsaint-
> [email protected]
> Subject: [netsaint] Netsaint Availability report - % Time Undetermined
> 
> Hi there!
> 
> I'm having problems with Availability report and % Time Undetermined
> value.
> Usually for example observing "All Services Availability" -report %
Time
> Undetermined shows 100% for many services when choosing report type:
> "Yesterday", "Last Week", "This Month", "Last Month", "Last Year".
When
> choosing proper Report Range (for example from beginning of this month
to
> his day) Undetermined value is 2,27% for all services. If choose a bit
> longer period (report range) Undetermined value is smaller one
(scaling!?)
> and also it has been generated for all services. This can't be true.
> Moreover if choose report type to be some of these: "Last 24 hours",
> "Today", "This Week", "Last 7 Days", "This Year" problem never exists!
> Same
> kind of problem happens to Host Availability reports too.
> 
> What could be problem with that? I have collected data over many
months
> and
> this problem is gonna spoil SLA type reporting which I am trying to
> provide
> for users. I'm using latest Netsaint software + plugins etc. on
Solaris
> 2.6
> (that's a bit from Ancient Times but still). I have found something
> related
> to this matter but nothing which could make things better. May
somebody
> can
> help me...!
> 
> Regards,
> 
> Marko Seppanen
> System Specialist
> Oulu Telephone Company
> 
> 
> 
> 
> 
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