Re: [c-nsp] How can one escalate within Cisco TAC?
Mark Tinka via cisco-nsp <[email protected]>
| Newsgroups | gmane.network.nsp.cisco |
|---|---|
| Message-ID | <[email protected]> |
On 2/13/23 01:13, Sander Steffann wrote: > It makes me sad when I notice that all of the specialists on certain topics are even older than me :( A lot of us learned on the job when the internet was less critical infrastructure and mistakes were part of the learning process. These days a lot of experience is getting lost, and the industry hasn’t found a way to transfer that knowledge to new generations. The focus on "automation" and turning the network into software has created the perfect condition where the next generation of kids that need to take over from us are skipping 10 - 15 years of experience gains. And we have all seen automation fail to pieces, on a global scale, more often than we would like, and a lack of knowledge on the bare basics delaying restoration. It's worse in the training space, because a lot of the instructors who have the protein the kids need are old and/or retiring. Who is going to take over from them? These are the concerns that panel is looking to draw out. I have nothing against automation, or whatever an operator uses to define the easing of repetitive tasks. But it should be complimentary to the basics, and not a replacement of them. Mark. _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/