Re: [c-nsp] ASR9902 fpd upgrade

On 20/12/2023 17:31, Drew Weaver via cisco-nsp wrote:

Only a week?  I have found this list far more helpful than TAC, which 
usually takes 2-3 weeks to request all the necessary logs, with commands 
that don't work.

It used to be TAC was a main selling card of Cisco vs competitors.  Not 
any longer :-(

Regards,
Hank

> Hello,
> 
> I've had a TAC case open on this for more than a week but after we upgraded an ASR9902 to 7.9.21 the FPD upgrade process is not completing.
> 
> I've gotten it to this point:
> 
> show hw fpd | i RLOAD
> Wed Dec 20 10:35:41.200 EST
> 0/RP0      A99-RP-F              1.0   Primary-BIOS         RLOAD REQ  33.29     33.30
> 0/RP1      A99-RP-F              1.0   Primary-BIOS         RLOAD REQ  33.29     33.30
> 0/0        ASR-9902-LC           1.0   Primary-BIOS         RLOAD REQ  34.28     34.30
> 0/0        ASR-9902-LC           1.0   Sunstreaker          RLOAD REQ   0.15      0.19
> 0/0        ASR-9902-LC           1.0   TAMFW-Sunstreaker    RLOAD REQ   2.65      2.72
> 
> I've reloaded the entire router, I've reloaded the specific 'locations', and I've even pulled the power cords out of the router to see if it needs to 'cold start'.
> 
> I'm clearly just banging my head against a wall at this point.
> 
> Does anyone know how to resolve RLOAD REQ on these?
> 
> 
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