[OpenNMS/opennms] 3fe267: NMS-20101: Make TicketNotificationStrategy usable ...

Marshall Massengill via opennms-cvs <[email protected]> Wed, 29 Jul 2026 09:26:32 -0700
Newsgroups gmane.network.opennms.cvs
Message-ID <OpenNMS/opennms/push/refs/heads/mm/NMS-20101-smoke/[email protected]>
  Branch: refs/heads/mm/NMS-20101-smoke
  Home:   https://github.com/OpenNMS/opennms
  Commit: 3fe2678de6f6ef8bfdfd9fd57a4b9ba746eb8230
      https://github.com/OpenNMS/opennms/commit/3fe2678de6f6ef8bfdfd9fd57a4b9ba746eb8230
  Author: Marshall Massengill <[email protected]>
  Date:   2026-07-29 (Wed, 29 Jul 2026)

  Changed paths:
    M docs/modules/operation/nav.adoc
    M docs/modules/operation/pages/deep-dive/notifications/bonus-strategies.adoc
    A docs/modules/operation/pages/deep-dive/notifications/strategies/ticket.adoc
    M features/notifications/ticket-strategy/src/main/java/org/opennms/netmgt/notifd/TicketNotificationStrategy.java
    M features/notifications/ticket-strategy/src/test/java/org/opennms/netmgt/notifd/TicketNotificationStrategyTest.java
    M opennms-base-assembly/src/main/filtered/etc/examples/destinationPaths.xml
    M opennms-base-assembly/src/main/filtered/etc/examples/notificationCommands.xml

  Log Message:
  -----------
  NMS-20101: Make TicketNotificationStrategy usable and document it

The strategy shipped with no reference in any notificationCommands.xml,
so it was unreachable without hand-written configuration, and its
delivery-time alarm lookup fails when a destination path fires before
alarmd has associated the event with an alarm.

Adds a createTicket example command and a Create-Ticket example
destination path with a non-zero initial-delay to work around the
alarmd race, plus a strategy page in the notifications docs covering
the prerequisites and caveats.

Replaces the hardcoded admin ticket user with an optional ticketUser
argument that can be set per notification; absent or blank values fall
back to admin, preserving the previous behavior.



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