Clearing "phantom" outages

James Zuelow <[email protected]>
Newsgroups gmane.network.opennms.general
Message-ID <[email protected]>
My "status overview" pane is reporting phantom outages.

I had actually hidden it sometime in the past, as it suffers from the same false outages reported by the Regional Status page.  I've asked about the false outages on the Regional Status page before, but I don't think I ever got an answer.  When I updated to 21.1 yesterday the Status Overview pane came back and I remembered why I had hidden it in the first place.

Anyway, what I see on the Status Overview is two circles, one for alarms (currently 100% green) and one for outages (currently 96.6% green, 1.1% minor, and 2.3% major).

Clicking on the red major alarm section of the circle shows me a lists of nodes, each with a "show outages" link on the far right.

Clicking on the "show outages" link shows me that there are no outages.

I can see the same nodes if I drop down to the Regional Status pane, and toggle "calculate status based on outages" instead of the default "calculate status based on alarms."

Changing the map display shows the very same nodes in the very same status on the map display as in the status overview up top.

The outages reported just say "minor" or "major."  There is no indication of which service is supposed to be down other than the severity.

I'm assuming that there is something strange in PostgreSQL causing this.  Is there a global "I have no outages" query that is safe to run?

Thanks!

James Zuelow


---------------------------------


Version:               21.1.0
Server Time:      Tue Apr 24 08:51:13 AKDT 2018
Client Time:        Tue Apr 24 2018 08:51:13 GMT-0800 (Alaskan Daylight Time)
Java Version:     1.8.0_162 (Oracle Corporation)
Java Runtime:    OpenJDK Runtime Environment (1.8.0_162-8u162-b12-1~deb9u1-b12)
Java Specification:           Java Platform API Specification (Oracle Corporation, 1.8)
Java Virtual Machine:     OpenJDK 64-Bit Server VM (Oracle Corporation, 25.162-b12)
Java Virtual Machine Specification:          Java Virtual Machine Specification (Oracle Corporation, 1.8)
Operating System:          Linux 4.9.0-6-amd64 (amd64)
Servlet Container:           jetty/9.4.2.v20170220 (Servlet Spec 3.1)
User Agent:        Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
Database Type:                 PostgreSQL
Database Version:           9.6.7
Time-Series Strategy:     RRDTool or JRobin

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