Re: Debugging email notifications in version 19.1.0-1

Thank you for your time Michael.



- Yes my Notice List is in fact empty, for my account and the admin account, which are both set up to receive notifications.
  I see: "You have no outstanding notices" and "There are 851 outstanding notices"

- Interesting that the name="Authentication Failed" clause is missing as I assumed that was part of the default config from the way the docs were written. I will add that one.


- however this one should be sending many notifications notifications.xml:

.
.
.
   <notification name="Service Down" status="on">
      <uei>uei.opennms.org/nodes/nodeLostService</uei>
      <rule>(IPADDR IPLIKE *.*.*.*) &amp;  (isstaleNFS )</rule>
      <destinationPath>Email_paulh</destinationPath>
      <text-message>Service down</text-message>
      <subject>Notice #%noticeid%</su:bject>
      <numeric-message>111-%noticeid%</numeric-message>
   </notification>
.
.
.


- the destinationPaths.xml: (I set up email defs in both my account and the "admin" account)

<destinationPaths xmlns="http://xmlns.opennms.org/xsd/destinationPaths">
   <header>
      <rev>1.2</rev>
      <created>Thursday, August 2, 2018 8:28:11 PM GMT</created>
      <mstation>localhost</mstation>
   </header>
   <path name="Email-Admin" initial-delay="null">
      <target>
         <name>admin</name>
         <autoNotify>on</autoNotify>
         <command>javaEmail</command>
      </target>
      <target interval="0m">
         <name>Admin</name>
         <autoNotify>on</autoNotify>
         <command>javaEmail</command>
      </target>
   </path>
   <path name="Email_paulh" initial-delay="null">
      <target>
         <name>paulh</name>
         <autoNotify>on</autoNotify>
         <command>javaEmail</command>
      </target>
   </path>
</destinationPaths>



- users.xml:

<userinfo xmlns="http://xmlns.opennms.org/xsd/users">
   <header>
      <rev>.9</rev>
      <created>Thursday, August 2, 2018 6:10:18 PM GMT</created>
      <mstation>master.nmanage.com</mstation>
   </header>
   <users>
      <user>
         <user-id>admin</user-id>
         <full-name>Administrator</full-name>
         <user-comments>Default administrator, do not delete</user-comments>
         <password salt="true">aOLnvp4zHzsJVffnZGVJvXsIJv0xjbojAHolF+xc7KTAiS5BpLFXIUdyUeS26XEt</password>
         <contact type="email" info="[email protected]"/>
         <contact type="pagerEmail" info=""/>
         <contact type="xmppAddress" info=""/>
         <contact type="microblog" info=""/>
         <contact type="numericPage" info="" serviceProvider=""/>
         <contact type="textPage" info="" serviceProvider=""/>
         <contact type="workPhone" info=""/>
         <contact type="mobilePhone" info=""/>
         <contact type="homePhone" info=""/>
         <role>ROLE_ADMIN</role>
      </user>
      <user>
         <user-id>paulh</user-id>
         <full-name>Paul LastName</full-name>
         <user-comments></user-comments>
         <password salt="true">mSFxv+XJbyhpts1Y3csDUmERawDtbamgMbNK3KSmblAlOQvWKIVb5ZQPyG7smk1x</password>
         <contact type="email" info="[email protected]"/>
         <contact type="pagerEmail" info=""/>
         <contact type="xmppAddress" info=""/>
         <contact type="microblog" info=""/>
         <contact type="numericPage" info="" serviceProvider=""/>
         <contact type="textPage" info="" serviceProvider=""/>
         <contact type="workPhone" info=""/>
         <contact type="mobilePhone" info=""/>
         <contact type="homePhone" info=""/>
         <role>ROLE_ADMIN</role>
      </user>
      <user>
         <user-id>rtc</user-id>
         <full-name>RTC</full-name>
         <user-comments>RTC user, do not delete</user-comments>
         <password>68154466F81BFB532CD70F8C71426356</password>
         <role>ROLE_RTC</role>
      </user>
   </users>
</userinfo>



You did not address why DEBUG did nor gen any errors in notifd.log?
Hope you see something incorrect.


-Paul

P.S. Added the missing clause defining  "Authentication Failed" mentioned above, restarted onms, forced an incorrect PW and no notification was sent.








From: Seibold, Michael [mailto:[email protected]]
Sent: Thursday, August 2, 2018 11:22 PM
To: General OpenNMS Discussion <[email protected]>
Subject: Re: [opennms-discuss] Debugging email notifications in version 19.1.0-1

Hi Paul,

Your javamail-configuration.properties config seems to be correct. What is your destinationPaths.xml looking like? We add dummy users to define the mail destinations.

To debug - when you go to the Notification List and klick on the notification that should have been sent - at the bottom there should be some lines like

Users Notified
Sent To

Sent At

Media

Contact Info

[email protected]<mailto:[email protected]>

01.08.2018 09:44:28

javaEmail



Your config should be something like

notifications.xml:
   <notification name="Authentication Failed" status="on" writeable="yes">
      <uei>uei.opennms.org/internal/authentication/failure</uei>
      <destinationPath>NotifyMe</destinationPath>
      <text-message>Paul forgot his password</text-message>
      <subject>Authentication failed</subject>
      <numeric-message>9999</numeric-message>
   </notification>


destinationPaths.xml:
   <path name="NotifyMe" initial-delay="0s">
      <target interval="0m">
         <name>Paul</name>
         <autoNotify>on</autoNotify>
         <command>javaEmail</command>
      </target>
   </path>


users.xml:
      <user>
         <user-id>Paul</user-id>
         <full-name>Paul, that's me</full-name>
         <user-comments>OpenNMS Admin</user-comments>
         <password salt="false">xxxxxxxxxxxxxxx</password>
         <contact type="email" info="[email protected]<mailto:[email protected]>"/>
         <contact type="pagerEmail" info=""/>
         <contact type="xmppAddress" info=""/>
         <contact type="numericPage" info="" serviceProvider=""/>
         <contact type="textPage" info="" serviceProvider=""/>
      </user>

-Michael

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