Re: Debugging email notifications in version 19.1.0-1

Any chance you may have disabled Notifd at some point in the past, via
service-configuration.xml ?  'service opennms -v status' shows it running?

Shot in the dark, because I'm out of ideas.  I ran several releases of 19.x
and had notifications working on all of them.  Never had a problem there,
unfortunately.

On Fri, Aug 3, 2018 at 5:50 PM Hernandez, Paul <[email protected]>
wrote:

> *I understood that value of “true” for *'org.opennms.core.utils.debug*’
> to be the default as it was commented out in *
> javamail-configuration.properties
>
> *but I tried uncommenting to actually explicitly set it prior to posting.*
>
>
>
> *I had a mail admin confirm that nothing is being sent to the mta at port
> 25 when I enter the wrong password into the gui.*
>
> *And as you see from my telnet, if something had been sent, it would make
> it to my inbox.*
>
>
>
> *-Paul*
>
>
>
>
>
>
>
> *From:* Dino Yancey [mailto:[email protected]]
> *Sent:* Friday, August 3, 2018 3:40 PM
> *To:* General OpenNMS Discussion <[email protected]>
> *Subject:* Re: [opennms-discuss] Debugging email notifications in version
> 19.1.0-1
>
>
>
> Yeah, that's odd.
>
>
>
> Try adding 'org.opennms.core.utils.debug=true' in
> javamail-configuration.properties and see if you can get better info out of
> notifd.log?  if you stop your local mta and listen on port 25 with netcat
> or similar do you see any attempt by OpenNMS to connect to port
> 127.0.0.1:25?
>
>
>
> On Fri, Aug 3, 2018 at 5:24 PM Hernandez, Paul <[email protected]>
> wrote:
>
> *Hi Dino,*
>
>
>
> *Using the “Search” feature under Status->Events, I used the “**Exact
> Event UEI:”*
>
> *field and entered:     uei.opennms.org/internal/authentication/failure
> <http://uei.opennms.org/internal/authentication/failure>*
>
>
>
> *and get 10 events that do look like my attempts at using the wrong PW.
> Here is an example:*
>
>
>
>
>
> *As for the javamail and mail transport agent, Michael and I went through
> those earlier in the thread, but happy to try anything further you can
> suggest. Sadly the DEBUG level of logging in notifd doesn’t create anything
> in the notifd.log file. If we could figure out why that doesn’t behave, I
> am fairly certain it would point us straight to the actual issue?*
>
>
>
> *Thanks you for your time as well,*
>
> *Pail*
>
>
>
> *From original post:*
>
>
>
> This simple test verifies unauthenticated email sending on the VM on which
> the onms server runs:
>
>
>
> [root@orw-onms-dvt-vm logs]# telnet 127.0.0.1 25
>
> Trying 127.0.0.1...
>
> Connected to 127.0.0.1.
>
> Escape character is '^]'.
>
> 220 orw-onms-dvt-vm.localdomain ESMTP Postfix
>
> mail from: [email protected]
>
> 250 2.1.0 Ok
>
> rcpt to: [email protected]
>
> 250 2.1.5 Ok
>
> data
>
> 354 End data with <CR><LF>.<CR><LF>
>
>
>
> unauthenticated email test
>
> .
>
> 250 2.0.0 Ok: queued as 6895A2A436A
>
> quit
>
> 221 2.0.0 Bye
>
> Connection closed by foreign host.
>
>
>
>
>
> and I received the email in my inbox without issue.
>
>
>
>
>
>
>
>
>
>
>
> *From:* Dino Yancey [mailto:[email protected]]
> *Sent:* Friday, August 3, 2018 3:02 PM
> *To:* General OpenNMS Discussion <[email protected]>
> *Subject:* Re: [opennms-discuss] Debugging email notifications in version
> 19.1.0-1
>
>
>
> Hi,
>
>
>
> I would start by verifying the event is actually fired (Can you find it in
> Status -> Events?), and that it matches the filter for the notification (
> '(IPADDR IPLIKE *.*.*.*)' by default).  Does the notification show up in
> Status -> Notifications?  If those check out, i would suspect your javamail
> config and/or your local mail transport agent.
>
>
>
> Dino
>
>
>
> On Fri, Aug 3, 2018 at 3:57 PM Hernandez, Paul <[email protected]>
> wrote:
>
> *Michael,*
>
>
>
> *The addition is correctly reflected in the gui, but no email sent when I
> generate the event with the wrong PW.*
>
> *What steps are available to debug this further?*
>
>
>
> *Thanks again,*
>
> *Paul*
>
>
>
>
>
>
>
>
>
>
>
> *From:* Hernandez, Paul
> *Sent:* Friday, August 3, 2018 9:06 AM
> *To:* General OpenNMS Discussion <[email protected]>
> *Subject:* RE: Debugging email notifications in version 19.1.0-1
>
>
>
> *Maybe we should focus on the Failed Authentication not working, since
> that one is a not one I created?*
>
>
>
> *-Paul*
>
>
>
>
>
>
>
> *From:* Seibold, Michael [mailto:[email protected]
> <[email protected]>]
> *Sent:* Friday, August 3, 2018 8:34 AM
> *To:* General OpenNMS Discussion <[email protected]>
> *Subject:* Re: [opennms-discuss] Debugging email notifications in version
> 19.1.0-1
>
>
>
> Hi Paul,
>
>
>
> about enabling debugging for notifications: I really can’t remember I was
> ever using this. I set up notifications about 10 years ago and since then
> always copied the working config ;-)
>
>
>
> I didn’t find any obvious error in your config, but the filter rule might
> be the problem.
>
>
>
> If you don’t see notifications in the list it probably won’t be the email
> part that is failing – I assume your rule doesn’t match. I would
>
>
>
> -       Start without this rule
>
> -       If notifications are generated look out it the mails are coming
>
> -       Maybe the filter roule would be better using something like
>
>
> *      <rule>(catincstaleNFS)</rule> *assuming that staleNFS is a category
>
>
>
> *Michael*
>
>
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