Re: Offered Discourse Hosting for the OpenNMS Community

JohnD Blackburn <[email protected]> Mon, 26 Nov 2018 21:52:52 +0000
Newsgroups gmane.network.opennms.general
Message-ID <AM6PR0602MB338177ED4F59C5856744BC2ECBD70@AM6PR0602MB3381.eurprd06.prod.outlook.com>
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Yes!

I'm all for that.

Mattermost doesn't do threaded discussions well, but seems to be excellent =
for live discussions, however my timezone means my messages in mattermost t=
end to get lost in the chat history.

OpenNMS discuss works better for threaded discussions, but has the shortfal=
l that any mailing list based discussions have in that old or unanswered qu=
eries get lost, and there is no categorization possible.

Discourse seems to provide that extra level of structure to help manage eve=
ryone's queries that is missing from mattermost and the opennms-discuss mai=
ling list.

Lets go for it!

Cheers,
John








From: Ronny Trommer [mailto:[email protected]]
Sent: Tuesday, 27 November 2018 1:15 AM
To: General OpenNMS Discussion <[email protected]>
Cc: opennms-devel <[email protected]>
Subject: [opennms-discuss] Offered Discourse Hosting for the OpenNMS Commun=
ity

CAUTION: This email originated from outside of the organization. Do not cli=
ck links or open attachments unless you recognize the sender and know the c=
ontent is safe.

Hello World,

I got in contact with someone working for the Discourse group. The OpenNMS =
project and the community qualifies for their free Open Source[1] hosted Di=
scourse service. They are willing to provide us a free discourse instance f=
or example "opennms.discourse.group" or whatever we pick in the domain spac=
e "*.discourse.group".

I personally use Discourse in several other Open Source communities, Hugo, =
Elastic and Grafana just to name a few and they doing a good job to get me =
informed about new releases and other announcements. I got also pretty quic=
kly help when I don't want to talk with someone in realtime. It works for m=
e pretty well and I think this is the standard what an open source communit=
y should have in these days.

If you don't have an idea what discourse is, here two examples, you don't n=
e a login to read:


  *   https://community.grafana.com<https://emea01.safelinks.protection.out=
look.com/?url=3Dhttps%3A%2F%2Fcommunity.grafana.com&data=3D02%7C01%7Cjohnd.=
blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce0403=
3a64ac07073a91ecd%7C0%7C0%7C636788421863458824&sdata=3DHOdtPSOdfNg%2B29QMDI=
sGxBNLdmPrQVv5tYKT187Evhc%3D&reserved=3D0>
  *   https://discuss.elastic.co<https://emea01.safelinks.protection.outloo=
k.com/?url=3Dhttps%3A%2F%2Fdiscuss.elastic.co&data=3D02%7C01%7Cjohnd.blackb=
urn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce04033a64ac=
07073a91ecd%7C0%7C0%7C636788421863458824&sdata=3DCnoJPMQDqcU93azkUyM5ja2FOW=
F3jLccvjDg6zr4PRo%3D&reserved=3D0>

Right know we redirect questions to StackOverflow, but the questions people=
 asking related to OpenNMS do not fit into the StackOverflow category and g=
et redacted with the hint to move to other forums in the Exchange network. =
I don't think it is well accepted, we just have 117 questions tagged as "op=
ennms".

In my very personal opinion it would make sense to establish a Mattermost a=
nd a Discourse instance as the two default communication channels in our co=
mmunity.

Without thinking a lot here a first idea for categories we could use:


  *   General: Replacement for the opennms-discuss mailing list
  *   Announcements: A place for TWiO, Conferences where OpenNMS or people =
in the community are present
  *   Development: Replacement for the opennms-discuss mailing list
  *   Releases: New Releases

We should have at least 2 or 3 moderators. So I'll ask you kindly dear read=
er to think about volunteering as a moderator. Here[3] is what a moderator =
would need to do.

Before I get back to the Discourse guys and let them run this service for u=
s, I want to get some feedback from you if this is worth doing or should we=
 just keep everything as it is cause you are happy?

What do you think?

P.S.  For the "What If" people:


  1.  If we grow too much we get noticed and need to move to their Standard=
 plan where we would get a 50% non-profit discount [2]
  2.  We want a custom domain like community.opennms.com<https://emea01.saf=
elinks.protection.outlook.com/?url=3Dhttp%3A%2F%2Fcommunity.opennms.com&dat=
a=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b221=
08%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&sdata=3D=
0tVboZz1uDYZxza6MynWfTFmKZZf4cJG0gubpBZI0lg%3D&reserved=3D0> and not opennm=
s.discourse.group -> same as 1.
  3.  Somebody volunteers to host the instance for our community -> we will=
 get the data and be on our own

[1] https://blog.discourse.org/2016/03/free-discourse-forum-hosting-for-com=
munity-friendly-github-projects/<https://emea01.safelinks.protection.outloo=
k.com/?url=3Dhttps%3A%2F%2Fblog.discourse.org%2F2016%2F03%2Ffree-discourse-=
forum-hosting-for-community-friendly-github-projects%2F&data=3D02%7C01%7Cjo=
hnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce=
04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&sdata=3DkSQnob9jAHIRwOq%=
2BsBQ5zTSqsOsHq7I1mMOCR%2F65pkA%3D&reserved=3D0>
[2] https://payments.discourse.org/pricing<https://emea01.safelinks.protect=
ion.outlook.com/?url=3Dhttps%3A%2F%2Fpayments.discourse.org%2Fpricing&data=
=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b2210=
8%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&sdata=3D7=
MKdd9v3ROAV1doZoBxwr949a%2FEHmqDp7HNP7JPxAr0%3D&reserved=3D0>
[3] https://meta.discourse.org/t/discourse-moderation-guide/63116<https://e=
mea01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F%2Fmeta.discourse.=
org%2Ft%2Fdiscourse-moderation-guide%2F63116&data=3D02%7C01%7Cjohnd.blackbu=
rn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce04033a64ac0=
7073a91ecd%7C0%7C0%7C636788421863458824&sdata=3DfYKTcwOX8rdb5qCXamdun6LJbKh=
yi8bNXJTHP0qqn90%3D&reserved=3D0>




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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">Yes!<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">I&#8217;m all for that.<o:p></o:p></span>=
</p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">Mattermost doesn&#8217;t do threaded disc=
ussions well, but seems to be excellent for live discussions, however my ti=
mezone means my messages in mattermost tend to get lost
 in the chat history.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">OpenNMS discuss works better for threaded=
 discussions, but has the shortfall that any mailing list based discussions=
 have in that old or unanswered queries get lost,
 and there is no categorization possible.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">Discourse seems to provide that extra lev=
el of structure to help manage everyone&#8217;s queries that is missing fro=
m mattermost and the opennms-discuss mailing list.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">Lets go for it!<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US">John<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<div>
<p class=3D"MsoNormalCxSpMiddle" style=3D"mso-margin-bottom-alt:auto;mso-ad=
d-space:auto">
<span style=3D"font-size:9.0pt;font-family:&quot;ABBvoice&quot;,sans-serif"=
><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormalCxSpMiddle" style=3D"mso-margin-bottom-alt:auto;mso-ad=
d-space:auto">
<span style=3D"font-size:9.0pt;font-family:&quot;ABBvoice&quot;,sans-serif"=
><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormalCxSpMiddle" style=3D"margin-bottom:13.0pt;mso-add-spac=
e:auto"><span style=3D"font-size:9.0pt;font-family:&quot;ABBvoice&quot;,san=
s-serif"><o:p>&nbsp;</o:p></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Verdana&quot;,sans-=
serif;mso-fareast-language:EN-US"><o:p>&nbsp;</o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US">From:</span></b><span lang=
=3D"EN-US"> Ronny Trommer [mailto:[email protected]]
<br>
<b>Sent:</b> Tuesday, 27 November 2018 1:15 AM<br>
<b>To:</b> General OpenNMS Discussion &lt;[email protected]=
.net&gt;<br>
<b>Cc:</b> opennms-devel &lt;[email protected]&gt;<br>
<b>Subject:</b> [opennms-discuss] Offered Discourse Hosting for the OpenNMS=
 Community<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div style=3D"border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class=3D"MsoNormal" style=3D"line-height:12.0pt;background:#FFEB9C"><b><=
span style=3D"font-size:10.0pt;color:#9C6500">CAUTION:</span></b><span styl=
e=3D"font-size:10.0pt;color:black"> This email originated from outside of t=
he organization. Do not click links or open
 attachments unless you recognize the sender and know the content is safe.<=
o:p></o:p></span></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal">Hello World, <o:p></o:p></p>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">I got in contact with someone working for the Discou=
rse group. The OpenNMS project and the community qualifies for their free O=
pen Source[1] hosted Discourse service. They are willing to provide us a fr=
ee discourse instance for example
 &quot;opennms.discourse.group&quot; or whatever we pick in the domain spac=
e &quot;*.discourse.group&quot;.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">I personally use Discourse in several other Open Sou=
rce communities, Hugo, Elastic and Grafana just to name a few and they doin=
g a good job to get me informed about new releases and other announcements.=
 I got also pretty quickly help when
 I don't want to talk with someone in realtime. It works for me pretty well=
 and I think this is the standard what an open source community should have=
 in these days.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">If you don't have an idea what discourse is, here tw=
o examples, you don't ne a login to read:<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<ul type=3D"disc">
<li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto;mso-list:l0 level1 lfo1">
<a href=3D"https://emea01.safelinks.protection.outlook.com/?url=3Dhttps%3A%=
2F%2Fcommunity.grafana.com&amp;data=3D02%7C01%7Cjohnd.blackburn%40au.abb.co=
m%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce04033a64ac07073a91ecd%7C0=
%7C0%7C636788421863458824&amp;sdata=3DHOdtPSOdfNg%2B29QMDIsGxBNLdmPrQVv5tYK=
T187Evhc%3D&amp;reserved=3D0">https://community.grafana.com</a><o:p></o:p><=
/li><li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto;mso-list:l0 level1 lfo1">
<a href=3D"https://emea01.safelinks.protection.outlook.com/?url=3Dhttps%3A%=
2F%2Fdiscuss.elastic.co&amp;data=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7=
Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C=
0%7C636788421863458824&amp;sdata=3DCnoJPMQDqcU93azkUyM5ja2FOWF3jLccvjDg6zr4=
PRo%3D&amp;reserved=3D0">https://discuss.elastic.co</a><o:p></o:p></li></ul=
>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">Right know we redirect questions to StackOverflow, b=
ut the questions people asking related to OpenNMS do not fit into the Stack=
Overflow category and get redacted with the hint to move to other forums in=
 the Exchange network. I don't think
 it is well accepted, we just have 117 questions tagged as &quot;opennms&qu=
ot;.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">In my very personal opinion it would make sense to e=
stablish a Mattermost and a Discourse instance as the two default communica=
tion channels in our community.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">Without thinking a lot here a first idea for categor=
ies we could use:<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<ul type=3D"disc">
<li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto;mso-list:l2 level1 lfo2">
General: Replacement for the opennms-discuss mailing list<o:p></o:p></li><l=
i class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-al=
t:auto;mso-list:l2 level1 lfo2">
Announcements: A place for TWiO, Conferences where OpenNMS or people in the=
 community are present<o:p></o:p></li><li class=3D"MsoNormal" style=3D"mso-=
margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2">
Development: Replacement for the opennms-discuss mailing list<o:p></o:p></l=
i><li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-botto=
m-alt:auto;mso-list:l2 level1 lfo2">
Releases: New Releases<o:p></o:p></li></ul>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">We should have at least 2 or 3 moderators. So I'll a=
sk you kindly dear reader to think about volunteering as a moderator. Here[=
3] is what a moderator would need to do.&nbsp;<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">Before I get back to the Discourse guys and let them=
 run this service for us, I want to get some feedback from you if this is w=
orth doing or should we just keep everything as it is cause you are happy?<=
o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">What do you think?<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">P.S. &nbsp;For the &quot;What If&quot; people:<o:p><=
/o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<ol start=3D"1" type=3D"1">
<li class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto;mso-list:l1 level1 lfo3">
If we grow too much we get noticed and need to move to their Standard plan =
where we would get a 50% non-profit discount [2]<o:p></o:p></li><li class=
=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;=
mso-list:l1 level1 lfo3">
We want a custom domain like <a href=3D"https://emea01.safelinks.protection=
.outlook.com/?url=3Dhttp%3A%2F%2Fcommunity.opennms.com&amp;data=3D02%7C01%7=
Cjohnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b22108%7C372ee9e0=
9ce04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&amp;sdata=3D0tVboZz1u=
DYZxza6MynWfTFmKZZf4cJG0gubpBZI0lg%3D&amp;reserved=3D0">
community.opennms.com</a>&nbsp;and not opennms.discourse.group -&gt; same a=
s 1.<o:p></o:p></li><li class=3D"MsoNormal" style=3D"mso-margin-top-alt:aut=
o;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
Somebody volunteers to host the instance for our community -&gt; we will ge=
t the data and be on our own<o:p></o:p></li></ol>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal">[1]&nbsp;<a href=3D"https://emea01.safelinks.protect=
ion.outlook.com/?url=3Dhttps%3A%2F%2Fblog.discourse.org%2F2016%2F03%2Ffree-=
discourse-forum-hosting-for-community-friendly-github-projects%2F&amp;data=
=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b2210=
8%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&amp;sdata=
=3DkSQnob9jAHIRwOq%2BsBQ5zTSqsOsHq7I1mMOCR%2F65pkA%3D&amp;reserved=3D0">htt=
ps://blog.discourse.org/2016/03/free-discourse-forum-hosting-for-community-=
friendly-github-projects/</a><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">[2]&nbsp;<a href=3D"https://emea01.safelinks.protect=
ion.outlook.com/?url=3Dhttps%3A%2F%2Fpayments.discourse.org%2Fpricing&amp;d=
ata=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7Ca43ebb4ee0a44b7d0db608d653b2=
2108%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%7C636788421863458824&amp;sd=
ata=3D7MKdd9v3ROAV1doZoBxwr949a%2FEHmqDp7HNP7JPxAr0%3D&amp;reserved=3D0">ht=
tps://payments.discourse.org/pricing</a><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal">[3]&nbsp;<a href=3D"https://emea01.safelinks.protect=
ion.outlook.com/?url=3Dhttps%3A%2F%2Fmeta.discourse.org%2Ft%2Fdiscourse-mod=
eration-guide%2F63116&amp;data=3D02%7C01%7Cjohnd.blackburn%40au.abb.com%7Ca=
43ebb4ee0a44b7d0db608d653b22108%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%=
7C636788421863458824&amp;sdata=3DfYKTcwOX8rdb5qCXamdun6LJbKhyi8bNXJTHP0qqn9=
0%3D&amp;reserved=3D0">https://meta.discourse.org/t/discourse-moderation-gu=
ide/63116</a><o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
</div>
</div>
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