Re: Terminal Server session hangs

Will Crisp <[email protected]> Thu, 25 Sep 2014 09:41:00 -0500
Newsgroups gmane.network.rdesktop.user
Message-ID <CALxAi_9=j56VKcbbLWc2eULAVtBOxdTpmq2Uk4TjaskytGvpvg@mail.gmail.com>
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So I tried what you suggested this morning.  I tried logging into my
Windows Terminal Server using Linux rdesktop, and found it stuck on the
"Welcome" screen, so while it was still hung on "Welcome" I tried logging
into the same server using my Windows laptop and got the same thing.  Hung
on "Welcome".  So that seems to suggest this isn't just a non-Windows
(rdesktop) client issue, which I assume is why you suggested this test.
Unfortunately, I'm not the admin (just a user) of this server so I can't
look at the logs.  But does it make sense for an admin to reset my session
(force logoff) when I haven't even successfully logged in yet?  And on the
subject of "forced logoffs", in talking to the admins they have said
they've had cases where they are unable to force a logoff of some session,
they have to reboot the server.  I don't know what is unique about these
sessions.  Thanks for the replies!

-Will

On Thu, Sep 18, 2014 at 3:33 PM, Sean M. Pappalardo <
[email protected]> wrote:

>
>
> On 09/18/2014 01:25 PM, Will Crisp wrote:
>
>> These sessions sometimes get in a hung state where noone else can log
>> into the terminal server until the server is rebooted.  IT says they
>> don't see this behavior with Microsoft remote desktop clients.
>>
>
> That sounds fishy.
>
> What if you try to log in with a Microsoft client when this happens? (Try
> a Windows desktop or the RD Client for Mac, Android or iOS.)
>
> Does anything related show in the server's event log?
> Can an admin reset your session from the session manager on the server's
> console? (Forces a logoff.)
>
> Sincerely,
> Sean M. Pappalardo
> Sr. Networks Engineer
> Renegade Technologies
> [email protected]
> Office: (630) 631-6188
> http://www.renegadetech.com
>
> --
> This communication, along with any documents, files or attachments, is
> intended only for the use of the addressee and may contain confidential
> information. If you are not the intended recipient, you are hereby notified
> that any dissemination, distribution or copying of any information
> contained in or attached to this communication is strictly prohibited.
> If you have received this message in error, please notify the sender
> immediately and destroy the original communication and its attachments
> without reading, printing or saving in any manner.
>
>

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<div dir=3D"ltr"><div>So I tried what you suggested this morning.=C2=A0 I t=
ried logging into my Windows Terminal Server using Linux rdesktop, and foun=
d it stuck on the &quot;Welcome&quot; screen, so while it was still hung on=
 &quot;Welcome&quot; I tried logging into the same server using my Windows =
laptop and got the same thing.=C2=A0 Hung on &quot;Welcome&quot;.=C2=A0 So =
that seems to suggest this isn&#39;t just a non-Windows (rdesktop) client i=
ssue, which I assume is why you suggested this test. Unfortunately, I&#39;m=
 not the admin (just a user) of this server so I can&#39;t look at the logs=
.=C2=A0 But does it make sense for an admin to reset my session (force logo=
ff) when I haven&#39;t even successfully logged in yet?=C2=A0 And on the su=
bject of &quot;forced logoffs&quot;, in talking to the admins they have sai=
d they&#39;ve had cases where they are unable to force a logoff of some ses=
sion, they have to reboot the server.=C2=A0 I don&#39;t know what is unique=
 about these sessions.=C2=A0 Thanks for the replies!<br><br></div>-Will<br>=
<div><div><div><div><div><div class=3D"gmail_extra"><br><div class=3D"gmail=
_quote">On Thu, Sep 18, 2014 at 3:33 PM, Sean M. Pappalardo <span dir=3D"lt=
r">&lt;<a href=3D"mailto:[email protected]" target=3D"_blank">sp=
[email protected]</a>&gt;</span> wrote:<br><blockquote class=3D"gm=
ail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-le=
ft:1ex"><span class=3D""><br>
<br>
On 09/18/2014 01:25 PM, Will Crisp wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
These sessions sometimes get in a hung state where noone else can log<br>
into the terminal server until the server is rebooted.=C2=A0 IT says they<b=
r>
don&#39;t see this behavior with Microsoft remote desktop clients.<br>
</blockquote>
<br></span>
That sounds fishy.<br>
<br>
What if you try to log in with a Microsoft client when this happens? (Try a=
 Windows desktop or the RD Client for Mac, Android or iOS.)<br>
<br>
Does anything related show in the server&#39;s event log?<br>
Can an admin reset your session from the session manager on the server&#39;=
s console? (Forces a logoff.)<br>
<br>
Sincerely,<br>
Sean M. Pappalardo<br>
Sr. Networks Engineer<br>
Renegade Technologies<br>
<a href=3D"mailto:[email protected]" target=3D"_blank">spappalar=
[email protected]</a><br>
Office: <a href=3D"tel:%28630%29%20631-6188" value=3D"+16306316188" target=
=3D"_blank">(630) 631-6188</a><br>
<a href=3D"http://www.renegadetech.com" target=3D"_blank">http://www.renega=
detech.com</a><br>
<br>
--<br>
This communication, along with any documents, files or attachments, is inte=
nded only for the use of the addressee and may contain confidential informa=
tion. If you are not the intended recipient, you are hereby notified that a=
ny dissemination, distribution or copying of any information contained in o=
r attached to this communication is strictly prohibited.<br>
If you have received this message in error, please notify the sender immedi=
ately and destroy the original communication and its attachments without re=
ading, printing or saving in any manner.<br>
<br>
</blockquote></div><br></div></div></div></div></div></div></div>

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