Re: Looking for a first contact CWN point-person:
Sascha Meinrath <[email protected]>
| Newsgroups | gmane.network.wireless.cu-wireless |
|---|---|
| Message-ID | <[email protected]> |
we've been using rt for indymedia work for quite some time now: http://rt.indymedia.org/ i'm not sure if it's the same product, but thought i'd mention it. --sascha On Thu, 11 Mar 2004, David Young wrote: > On Thu, Mar 11, 2004 at 01:45:27PM -0600, Jon Dugan wrote: > > On Thu, Mar 11, 2004 at 10:37:45AM -0600, Stephane Alnet wrote: > > > - maybe this could be easier to manage with a tracking/ticket system of > > > some sorts; doesn't have to be fancy. (Could also serve dual purpose > > > for people to log technical issues and save Dave & team some > > > headaches.) > > > > I've had very good luck with the rt (request tracker) open source ticket > > system. It's easy to use and integrates well with email. > > > > More info at: > > > > http://www.bestpractical.com/rt/ > > > > I'd be happy to install this on the appropriate machine if we want to pursue > > this. > > Wow. If the screenshots are any indication, this looks like it easily > beats everything else I have seen in open source (bugzilla, gnats) for > usability. If it has fewer bugs than gnats, I'm sold. What has been > your experience with it? > > Dave > > -- Sascha Meinrath Project Manager & President * Project Manager Acorn Active Media Foundation *** Eggplant Active Media www.acornactivemedia.com * www.eggplantmedia.com _______________________________________________ CU-Wireless mailing list [email protected] http://lists.cu.groogroo.com/cgi-bin/listinfo/cu-wireless Project Page: http://cuwireless.ucimc.org