Re: Cogent
Jawaid Bazyar <[email protected]>
| Newsgroups | gmane.org.operators.internet-access |
|---|---|
| Message-ID | <[email protected]> |
Their network may be great, but customer service is important too. And playing chicken with other backbones in a way which disconnects your own customers from Level3, as Cogent did, to then provide no credit to your own customers but to instead offer free service for a year to Level3 customers, is indicative of management that doesn't give a *** about its own customers. Aside from all the personal customer service failings I experienced. Cogent has a lot to make up for, and they haven't really done anything to make up for any of the above. John van Oppen (list account) wrote: > Cogent is better than they get credit for. The part where cogent > really fails is in things like BGP community support and automated > route-fi > > > John van Oppen > Spectrum Networks LLC > 206.973.8302 (Direct) > 206.973.8300 (main office) > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On Behalf Of Rob Thomas > Sent: Tuesday, August 19, 2008 3:26 PM > To: [email protected] > Subject: Re: Cogent > > They've been very reliable for us, including handling DDoS incidents. > We've had great success with them for both bandwidth and hosting. The > price is also darn hard to beat, but more importantly we seem to receive > more service than the price would suggest. > > Just my $.02, though. > > > Jeff Koch wrote: > >> Hi All: >> >> We're considering purchasing some IP connectivity from Cogent. I know >> they had some problems with Level 3 back in 2003 and with Telias in >> Norway two years ago but their pricing within New York City is very >> reasonable (did I say cheap). Any comments or thoughts about Cogent - >> latency, reliability, dependability, peering relationships, etc.? >> There's not much on the net about them these days. >> >> Thanks >> >> >> Best Regards, >> >> Jeff Koch, Intersessions >> > > -- <http://www.foreThought.net> Jawaid Bazyar President [email protected] <email:[email protected]> ph 303.815.1814 fax 303.815.1001 Communications Simplified -- Eat sushi frequently. - Avi [email protected] is the human contact address. [email protected] is the list posting address. See below URL for subscribe/unsubscribe and list options: http://inet-access.net/mailman/listinfo/list