Re: Telkom Outbound SMTP problem

Yes, it will look like this:
host smtp.dsl.telkomsa.net[196.43.0.142] said: 554 5.7.1
    <serpent.omina.co.za>: Helo command rejected: AOL & Yahoo TOS - SAIX
    Ref:H546 - Blacklisted for Spam Trojan (in reply to RCPT TO command)

But to get it resolved is like watching paint dry.
I was advised to phone SAIX Call Centre whom promptly referred me to 10219.
After holding on for an hour I put the phone down as I received visitors at
that point.

I cannot see how Telkom ISP should handle it when it is a clear SAIX Ref.
Surely one should be able to email someone with all the necessary
assurances, etc. that the matter was resolved your side?

Paul

Omina Solutions CC
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-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Matt Erasmus
Sent: 01 February 2011 17:15
To: IOZ
Subject: Re: [IOZ] Telkom Outbound SMTP problem

Howdy

On 2011/02/01 4:45 PM, "Marko Jakovljevic" <markoj-Q69iaDLacCvxQyRe0/[email protected]> wrote:

>Looks like this might be the problem. Have emailed you the account 
>details.
>Wouldn't Telkom need to notify the client if they enforce the blacklist?

There is a warning message that the MTA will receive from the server.
It'll be a 4XX error message depending on the blacklist. Quite annoying but
still, it's there.
If you check your mail logs you should see this...

//mle



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