Telkom marketing at it again?

Roland Giesler <[email protected]>
Newsgroups gmane.org.operators.ioz
Message-ID <[email protected]>
Just received a pamphlet in the mail from Telkom touting their new
"Simple" bundle.  (Note: not totally a bad offering!)

On it is a FAQ and the first question reads:

* What does kbps mean?
Kilobytes per second. This is the speed at which your line is
downloading the information from and uploading the information to the
internet. For instance, at 384kbps, a 3MB file, which is more or less
the size of your average music file, would probably take a little over
30 second to download

The problem, of course, is that the Hoi Polloi out there, have no idea
that it will actually take 7 minutes to download a 3MB file at
386kbps, not "just over 30 seconds".

This may not be a deal breaker, but Telkom (and Vodacom, MTN in the
past) have worked so hard to mislead South Africans that what they
offer is broadband instead of naming it thinband, that this just rubs
me up the wrong way completely.  And millions of people have received
this and so the darkness continues.

Would this be something that can be taken up by some industry body
like ISPA or does this fall in the ASA's jurisdiction.

regards

Roland Giesler

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