Re: MTN pre-paid epic service delivery failure.
Colin Alston <[email protected]>
| Newsgroups | gmane.org.operators.ioz |
|---|---|
| Message-ID | <CAFd3NNcr8XVeeMrJO9e3GdkH8n+Rm_VeXJr+XYvgqxw2Pez5Ew@mail.gmail.com> |
On Fri, May 11, 2012 at 10:17 AM, Roland Giesler <[email protected]>wrote: > Please see the contact record with MTN below. A An employee of our has > money vanishing from here account as soon as she loads airtime (and we > all know what they reason probably is), but in order to determine this > we need a statement of transactions and calls made. A There must be > hundreds if not thousands of these requests regularly. > Vote with your wallet, it's all they understand, and from my experience with MTN on all fronts is better to use anyone else in the world, tin cups with string, smoke signals, etc included. Considering it's pre-paid, that's a lot easier to do and Vodacom's self-service portal for Prepaid allows you to get a transaction history, call logs, buy bundles, many cool things. > How could I address this: A Via the Office of the Consumer Protector, > ICASA or another route? > NCC, http://www.nccsa.org.za/ > Also, there must be MTN people here. A What is your response to this > appalling state of affairs? > > If there are they work for MTN Business, and this isn't really the right place for it. _______________________________________________ IOZ mailing list [email protected] http://lists.internet.org.za/mailman/listinfo/ioz