MTN Business network crisis router congestion/failure?

Hi all,

Any MTN Business network techs here?

We're seeing major packet loss on the MTN Business network.   See this
traceroute:

roland@Ashton:~$ mtr -r -w -c 3 cluster.abellard.com
HOST: Ashton                                Loss%   Snt   Last   Avg  Best
Wrst StDev
  1.|-- 192.168.1.1                            0.0%     3    0.5   0.5
0.5   0.5   0.0
  2.|-- 41.181.54.85                          66.7%     3  193.9 193.9
193.9 193.9   0.0
  3.|-- ???                                   100.0     3    0.0   0.0
0.0   0.0   0.0
  4.|-- ipc-recieve-tb-2a.mtnbusiness.net     66.7%     3   10.5  10.5
10.5  10.5   0.0
  5.|-- tb-dca-2.za--qux-c.za.mtnbusiness.net  0.0%     3   10.5  10.9
10.5  11.5   0.5
  6.|-- compj-cpt-1.mtnns.net                  0.0%     3   12.3  11.7
11.4  12.3   0.5
  7.|-- ct-cr-2.za--tb-cr-1.za.mtnns.net       0.0%     3   11.4  11.6
11.4  11.8   0.2
  8.|-- 196.44.0.74                            0.0%     3   11.5  11.0
10.6  11.5   0.5
  9.|-- 41-208-29-209.mtnns.net                0.0%     3   11.5  11.5
11.2  11.9   0.3
 10.|-- 168.209.6.132                          0.0%     3   11.2  11.3
11.2  11.5   0.2
 11.|-- rsa-cpt-dc2-core-6509-1.rsaweb.co.za  33.3%     3   11.3  11.7
11.3  12.1   0.6
 12.|-- ipc-recieve-tb-2a.mtnbusiness.net     33.3%     3  633.8 710.8
633.8 787.8 108.9
 13.|-- 41.181.54.85                          33.3%     3  581.6 679.0
581.6 776.5 137.8
 14.|-- ???                                   100.0     3    0.0   0.0
0.0   0.0   0.0

The source is on Afrihost, the Destination on RSA Web.

roland@Ashton:~$ mtr -r -w -c 3 parow.foodmed.co.za
HOST: Ashton                                Loss%   Snt   Last   Avg  Best
Wrst StDev
  1.|-- 192.168.1.1                            0.0%     3    0.5   0.5
0.5   0.6   0.0
  2.|-- 41.181.54.85                           0.0%     3  135.2 125.2
112.3 135.2  11.7
  3.|-- 41.181.54.85                          66.7%     3  1677. 1677.
1677. 1677.   0.0
  4.|-- ipc-recieve-tb-2a.mtnbusiness.net     66.7%     3   10.1  10.1
10.1  10.1   0.0
  5.|-- tb-dca-2.za--qux-c.za.mtnbusiness.net  0.0%     3   10.6  10.5
10.5  10.6   0.1
  6.|-- compj-cpt-1.mtnns.net                  0.0%     3   11.1  11.2
11.0  11.5   0.2
  7.|-- ct-cr-2.za--tb-cr-1.za.mtnns.net       0.0%     3   11.9  11.6
11.2  11.9   0.3
  8.|-- 196.44.0.74                            0.0%     3   11.0  11.2
11.0  11.4   0.2
  9.|-- 1122.te0-0-0.cpt-pr-1.optinet.net      0.0%     3   16.1  17.0
15.5  19.5   2.2
 10.|-- tengig-0-7-0-3-cpt-p-2.mweb.co.za      0.0%     3   21.1  19.9
19.1  21.1   1.0
 11.|-- vl-12-cpt-hscore-2.mweb.co.za          0.0%     3   19.0  17.0
14.1  19.0   2.6
 12.|-- 196.28.33.187                          0.0%     3  151.3 170.5
137.2 223.1  46.0
 13.|-- 41.181.54.85                          66.7%     3  452.8 452.8
452.8 452.8   0.0
 14.|-- ???                                   100.0     3    0.0   0.0
0.0   0.0   0.0
 15.|-- cpt-nas-r3.amobia.com                  0.0%     3   20.3  19.8
19.2  20.3   0.5
 16.|-- 196-32-235-100-cb.amobia.co.za         0.0%     3   45.3  36.7
29.7  45.3   7.9

The source is again on Afrihost, the Destination is on Amobia

The same happens for a source at MIP (on the IS Network) to Amobia.

On all the different hosts on different network, when the traffic hits
*ipc-recieve-tb-2a.mtnbusiness.net
<http://ipc-recieve-tb-2a.mtnbusiness.net>*, most of the packets are lost.
This seems to be a major router and sits either with MTN Business or Telkom.

We're taken this up with Afrihost (their upstream provider) and Amobia
(their upstream too) and this has been going on since last week Wednesday.
No feedback and I'm working via techs that work via other techs, with no
joy (even from "the home of internet joy" :-] )

We have no direct business with MTN Business and their website doesn't
help...  webforms only for direct customers. :-(

Anyone that seeing this too and more importantly, anyone from MTN Business
technical here that can look into this urgently.  I cannot believe that
this has not been noticed on the network yet!


*Roland Giesler*+27 (0)72-450-2817 (cell)
+27 (0)21-887-2441 (home)
http://www.giesler.za.net

*Disclaimer: The sender invokes the rule of exemptus responsibilitus
pertaining to caffeine soluted inductions and/or decantations thereof into
tactile communication interfaces and alternative apparatuses with respect
to personal computation devices or otherwise implementations of electronic
and/or bionic devices. This impartation is intended for the addressed
party, unless conditions contrary to the aforementioned exist, in which
case it is pertinent. Reduce without further ado to nothingness said
impartation. Alternatively refrain from traversing the point of
origination, be not enriched by 200 Randus and proceed without delay to
enjailment.*

_______________________________________________
IOZ mailing list
[email protected]
http://lists.internet.org.za/mailman/listinfo/ioz