Cloudflare DNS contact?

Betsy Schwartz via NANOG <[email protected]>
Newsgroups gmane.org.operators.nanog
Message-ID <CAAVLHR2CeS9CbjwdAG4V-Mdc=xp2=aNr2B_gNa57caJ7DA_ATw@mail.gmail.com>
We're getting reports of users trying to log in or request 2FA emails from
Cloudflare sites (ex: California DMV) but seeing   errors that our well.com
domain isn't recognized as valid.  Well.com  has been around since 1993 and
our primary DNS hasn't changed since perhaps 2012. . Excerpts appended for
reference.

I strongly suspect these errors are related to a Cloudflare security check
for valid email domains. Hoping someone here can validate or disprove
this.  If it's a Cloudflare issue, any contacts here?

When I poke at an open cloudflare DNS server and  look up the A for well.com
I get a disturbing error: :
         server can't find well.com.well.sf.ca.us:

well.sf.ca.us is an antique  (but valid) A  record in  the sf.ca.us zone
and has no business appearing here.  Did something drop a period or  CRLF
on a list somewhere?

When I query AWS and Google DNS servers,  our DNS  looks correct and
unchanged
Thank you very much for any pointers!

Betsy

--
Correct info:
 > set type=any
> well.com
Server:         8.8.8.8
Address:        8.8.8.8#53
Non-authoritative answer:
Name:   well.com
Address: 23.22.72.90
well.com        nameserver = ns-1783.awsdns-30.co.uk.
well.com        nameserver = ns-1103.awsdns-09.org.
well.com        nameserver = ns-805.awsdns-36.net.
well.com        nameserver = ns-459.awsdns-57.com.
well.com
        origin = ns-1103.awsdns-09.org
        mail addr = awsdns-hostmaster.amazon.com
<snip>
well.com        mail exchanger = 15 xmx.well.com.
<snip>
--
 whois well.com
[Querying whois.verisign-grs.com]
   Domain Name: WELL.COM
   Registry Domain ID: 4562093_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.enom.com
   Registrar URL: http://www.enomdomains.com
   Updated Date: 2020-01-24T18:46:10Z
   Creation Date: 1993-01-25T05:00:00Z
   Registry Expiry Date: 2029-01-26T05:00:00Z
  <snip>
   Name Server: NS-1103.AWSDNS-09.ORG
   Name Server: NS-1783.AWSDNS-30.CO.UK
   Name Server: NS-459.AWSDNS-57.COM
   Name Server: NS-805.AWSDNS-36.NET
<snip>
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