Re: Geolocation and OfficeDepot.com

Calvin Judy via NANOG <[email protected]>
Newsgroups gmane.org.operators.nanog
Message-ID <[email protected]>
This sounds like they could be using a downloaded/flatfile database from one of the common GeoIP providers, and simply haven't updated it in a while.


On Wed, May 6, 2026, at 5:56 PM, SynSeer via NANOG wrote:
> Greetings,
> 
> We've been struggling with incorrect geolocation for an IPv4 network we've
> been leasing for about five months.  Our customers can't access
> officedepot.com because some database thinks the IP address is in Ontario,
> Canada.  We have a public geofeed published and ARIN comment on the prefix
> to utilize the feed.  We just can't seem to figure out where the remaining
> references to Canada are coming from.  We've checked Maxmind, IPinfo,
> DB-IP, IP2Location, BigDataCloud, FraudLogix, and several others and they
> are resolving correctly.
> 
> Does anyone have a contact with OfficeDepot to determine which database
> they are using for this lookup or other ideas to resolve this issue?
> 
> Thanks!
> Cory
> _______________________________________________
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> 
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