Re: Multiple connections to UFB in server room

To add to Brent's note, since the pricing for secondary service is 
different, there's a process to follow when the primary service goes 
away and a secondary service needs to be promoted to primary. That 
process is, uh, less seamless than it could be, leaving the secondary 
provider with the possibility of having the service pulled from under 
them if they fail to react.

Even if it is handled cleanly, the cost price changes, which means that 
the ISP either has to go back to the customer with a price change, wear 
the increase in price, or have priced the service in as if it was a 
primary service in the first place, and been pocketing the difference.

When you're trying to prevent surprises, keep configurations simple, and 
unnecessary customer interactions to a minimum, that could well be a 
situation ISPs would want to just avoid despite the cost advantage of 
using secondary services.

-- don


On 08/10/2017 08:30 AM, Brent Marquis wrote:
>
> It depends a lot on which products an RSP has “on-boarded” for with 
> Chorus.
>
> Subsequent services on the same ONT are called “Secondary Services” 
> they have a different pricing construct, and sometimes, different 
> features.
>
> You can check out the secondary service options in the NGA technical 
> guide here:
>
> https://sp.chorus.co.nz/chorus/files/files/NGA%20technical%20user%20guide%20September%202015.pdf
>
> Happy to help describe this further, give me a shout off-list.
>
> Cheers,
> Brent
>
> *From:*[email protected] 
> [mailto:[email protected]] *On Behalf Of *Tim Price
> *Sent:* Wednesday, 9 August 2017 5:15 p.m.
> *To:* Paul Adshead <[email protected]>; nznog 
> <[email protected]>
> *Subject:* Re: [nznog] Multiple connections to UFB in server room
>
> Depends on combination on RSP policy.  Chorus say that secondary 
> services are limited, ie if primary service on ONT is 100/100M then 
> secondary service will be 100/50M (Not sure if this is a scaled rule 
> or a hard rule).
>
> Some RSPs don’t accept this and will chose to install second ONT to 
> get primary service specs.
>
> *From: *<[email protected] 
> <mailto:[email protected]>> on behalf of Paul Adshead 
> <[email protected] <mailto:[email protected]>>
> *Date: *Tuesday, 8 August 2017 at 9:43 PM
> *To: *nznog <[email protected] <mailto:[email protected]>>
> *Subject: *[nznog] Multiple connections to UFB in server room
>
> Hi guys.  A shared server room has an active UFB service for another 
> business on the floor.  We want UFB service to our office too.
>
> Is an additional ONT install needed (as I'm being told by <ISP>)? Or, 
> can Chorus just enable another port on the existing ONT and have and 
> then run a network cable out to both routers from one ONT? Is the ONT 
> capable of multiple PPPOE sessions to the offsite hardware?
> Or is this just creating a problem that doesn't need to exist (- ie 
> say yes to the second ONT install)?
>
> Many thanks,
> Paul Adshead.
> 021890258
>
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-- 
Don Stokes, [email protected] <mailto:[email protected]>, 021 796 072

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