Re: Comcom/Samknows broadband testing from a different perspective

Acknowledged with thanks,

Brian

On Thu, 27 Sep 2018 at 12:58 PM, Nathan Ward <[email protected]> wrote:

> Hi Brian,
>
> You should call their support if you think there’s something going on
> that’s impacting your connection.
>
> They will detect if your connection is in use and doing more than (I
> think) 64kbit/s in the last 30s or something, and won’t run the tests.
>
> They have some clever stuff to detect if your wifi is in use, without
> being connected to your network and without being your AP. Perhaps that’s
> playing up?
>
> Pretty sure it’s publicly documented, check out the links in that original
> post and if not we can dig up some other stuff I’m sure.
>
> On 27/09/2018, at 11:38 AM, Brian Cole <brian.cole-r/[email protected]> wrote:
>
> Hi all,
>
> Longtime listener; first time caller.
>
> I signed up to SamKnows (partly out of curiosity and partly so I can have
> hard data about my connection that I pay for) at home.
>
> Over the last week my connection has gone from slightly adequate with the
> occasional drop out to a slow connection with regular drop outs.
>
> Netflix and YouTube are stuttering, video games drop connection, and
> websites hang at random times.
>
> I can't help but think that the email shared by Dylan sheds some light on
> why that maybe.
>
> This programme won't be terribly successful if everyone gets sick of
> having a terrible connection during peak hours and shuts the white box
> down.
>
> Pretty frustrating.
>
> Brian
>
>
>
> --
>
> *Brian Cole* */** Research Projects Developer*
> *Research & Enterprise  **/**  Research Office  **/**  University of
> Waikato*
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> <brian.cole-r/[email protected]>  *
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