Re: A very interesting presentation from NLNOG

James Dempsey <[email protected]> Mon, 9 Sep 2019 09:48:50 +1200
Newsgroups gmane.org.operators.nznog
Message-ID <[email protected]>
Thanks for sharing Mark.

There's also a great Usenix article about Psychological Safety[1].  At
the core of my healthy-operations-team strategy is the question "How can
I make sure my team is psychologically safe?"

We have also had people in our organization certified in Mental Health
First Aid, which has built an informal network of help. (I'm one of
them; talk to me if you think you need help.)

I'm happy to chat if anyone is curious.

[1]
https://www.usenix.org/system/files/login/articles/login_winter17_09_looney.pdf

Cheers,
James

On 6/09/19 9:37 PM, Mark Prior wrote:
> Do yourself a favour and spend some time reading this presentation.
> 
> <https://nlnog.net/static/nlnogday2019/3_NLNOG_day_2019_Erik_Bais_Working_under_pressure.pdf>
> 
> 
> Mark.

-- 
James Dempsey
Head of Cloud Operations
Catalyst Cloud
--
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