Re: Transit SLA

"Jere Retzer" <[email protected]> Wed, 16 Jul 2003 09:08:29 -0700
Newsgroups gmane.org.operators.rep
Message-ID <[email protected]>
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Andy wrote:

>>I have been trying to purchase transit across AMS-IX from a number of =
different European ISPs.  One ISP (BT Ignite) will not sell transit
across the EP due to a lack of control of the SLA. =20

Does anyone have examples of ISP SLAs, ideally "de-identified" that they =
are willing to share with the list? I would think that these would caveat =
service with something like "excluding outages for customer owned or =
leased equipment and/or telecommunications circuits." That being the case, =
if it is then the EP would be in the excluded category from a provider =
perspective. Make sense?=20

Thanks to all for the great comments/ideas

Jere

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<DIV><BR><BR>Andy wrote:<BR><BR>&gt;&gt;I have been trying to purchase =
transit=20
across AMS-IX from a number of different European ISPs.&nbsp; One ISP =
(BT=20
Ignite) will not sell transit<BR>across the EP due to a lack of control of =
the=20
SLA.&nbsp; <BR><BR>Does anyone have examples of ISP SLAs, ideally=20
"de-identified"&nbsp;that they are willing to share with the list? I would =
think=20
that these would caveat service with something like "excluding outages =
for=20
customer owned or leased equipment and/or telecommunications circuits." =
That=20
being the case, if it is then the EP would be in the excluded category =
from a=20
provider perspective. Make sense? </DIV>
<DIV>&nbsp;</DIV>
<DIV>Thanks to all for the great comments/ideas</DIV>
<DIV>&nbsp;</DIV>
<DIV>Jere</DIV></BODY></HTML>

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