Re: Swisscom -> AWS outage 10.10.2016 (via NTT)
Claudio Kuenzler <[email protected]>
| Newsgroups | gmane.org.operators.swinog |
|---|---|
| Message-ID | <CAF-yqggMbSrN5N_0By-XRubQGroZAd+3_dRBYFgUu+mtTyVTvw@mail.gmail.com> |
Hi Mike Thanks for your reply. I don't think the issue was in Glattbrugg, sounds like a coincidence. Also, the outage was for ~50 minutes, until the routing changed. Find below two screenshots from mtr running during the problems. At 14:39 the hops after Swisscom went to NTT. At 14:50 it changed to several others, even telia. http://www.claudiokuenzler.com/media/mtr-1439.png http://www.claudiokuenzler.com/media/mtr-1450.png Anyone from Swisscom able to tell some details? thanks On Tue, Oct 11, 2016 at 10:55 AM, Mike Kellenberger < [email protected]> wrote: > Hi Claudio > > Our monitoring systems detected a short power outage on one of the power > feeds in the Interxion datacenter in Glattbrugg exactly in that timeframe. > Maybe these incidents were connected? A device with a single power supply > maybe? > > Regards, > > Mike > > -- > Mike Kellenberger | Escapenet GmbH > www.escapenet.ch > +41 52 235 0700/04 > Skype mikek70atwork > > > On 11.10.2016 08:51, Claudio Kuenzler wrote: > >> Hello all, >> >> I'd like to know if anyone else experienced routing problems yesterday >> on October 10th 2016 from Swisscom networks to Amazon AWS (Ireland). >> We've had our server connections cut between 1400 and 1450. I'm pretty >> sure the problem was with NTT, which was the next hop after Swisscom. >> >> At 1450 someone (Swisscom or AWS?) changed the routing and the next hop >> after Swisscom changed to DTAG. >> >> Does anyone have more insights who "fixed" it yesterday? >> Swisscom only responded to our incident ticket that "Amazon uses >> loadbalancers and therefore several destination ip addresses" and >> "traceroute has changed since your screenshot" which is not helpful at >> all. >> >> Thanks in advance for any information. >> >> ck >> >> >> >> _______________________________________________ >> swinog mailing list >> [email protected] >> http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog >> >> > > _______________________________________________ > swinog mailing list > [email protected] > http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog > _______________________________________________ swinog mailing list [email protected] http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog