Re: Reload options dialog text is confusing

Well in this case, unlike 'upgrade prompts' this dialog pops up  
*after* you've already taken the time and trouble to find and  
download a new version of Chandler.

But I agree with the spirit of what both you and Andre are saying,  
that's what the [Cancel] button does. I was simply questioning  
whether users would launch their newly downloaded version of Chandler  
and cancel multiple times a day.

Mimi

(I wouldn't normally expend this much energy on a dialog, but I think  
we all sense that this one is especially important to get right! So I  
appreciate everyone's patience and persistence in discussing this.)

On Sep 7, 2007, at 8:40 PM, Philippe Bossut wrote:

> Mimi Yin wrote:
>> I also don't think we need to give the user 3 options. They either  
>> want to proceed, delete their data and start with a fresh  
>> Chandler; OR they want to follow instructions to dump/reload and  
>> cancel out of starting up Chandler for now.
> OR they don't "want" anything, they're just not ready for any of  
> this and would prefer to simply relaunch their old version and get  
> back to work.
>
> That's what the 3rd case in Dan's proposal covers. I think "do  
> nothing" is a very valid choice, especially for a busy user. I  
> can't tell you how many time I clicked "Not now" in upgrade dialogs  
> in countless applications...
>
> Cheers,
> - Philippe
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On Sep 7, 2007, at 9:12 PM, Andre Mueninghoff wrote:
> Philippe, I think you've captured the crux of the point. At the first
> sign of potential complexity or unknowns, frequently not only the
> impulse, but the time-constrained, conservative next step is to  
> want to
> retain the current state, and deal with the complex, new, or unknown
> later. It's the triage workflow for this item, not now, not done, that
> is, later.
> Enjoy, Andre


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