Re: creating new Hub account from the accounts dialog

Heikki Toivonen <[email protected]> Sat, 15 Dec 2007 10:52:20 -0800
Newsgroups gmane.org.osaf.design
Message-ID <[email protected]>
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Brian Moseley wrote:
> On Dec 13, 2007 6:14 PM, Heikki Toivonen <[email protected]> wro=
te:
>> However, do we ever validate the users' email addresses after the
>> account creation? If not, why should we validate the first time? Also,=

>> how do you deal with users whose email addresses have become invalid
>> (changing ISPs, forgetting email password, .,..)? What about users who=
se
>> email address is no longer valid, and who also forget their Cosmo pass=
word?
>=20
> what is the percentage of users for whom this is going to happen?
> pretty small. i think you're grasping at straws trying to rationalize
> getting rid of a feature that is both very common and very useful in
> public services.

It is probably pretty small percentage of users that would be affected.
However, I think we need to acknowledge that these things can happen.
Maybe we don't need to do anything about it. Maybe we need to do
something more than we do know (like perhaps listing some important
announcements on hub sign in page, requiring users to revalidate email
if we've sent them email but it bounced, etc.)

>> address they use only in Chandler desktop client. Does all our
>> communication to Hub users go out with some special headers that infor=
ms
>> Chandler that it should display the email? (Actually, I am not even su=
re
>> if there are any such headers that the desktop client honors at the mo=
ment.)
>=20
> no, but we certainly could add that feature if it was necessary.

bkirsch verified there is a header Chandler honors, so I definitely
think we should use it. It seems simple enough for stuff going out from
Cosmo/Hub itself, but relying on someone to manually add it in their
email client when sending some emergency notification is brittle. Is
there/could we add an Administrator function for sending out email
announcements via Cosmo/Hub Admin UI?

--=20
  Heikki Toivonen



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