Help Systems in Web Application - Any ideas..

Shane Pettit <[email protected]> Fri, 5 Sep 2014 13:16:54 -0400
Newsgroups gmane.org.user-groups.ajug.members
Message-ID <CA+PY+qD1+yPzDDrhDKqm5PrYzsnkmKb=gz5LLgGXGf_dL2OupA@mail.gmail.com>
Greetings,

I'm reaching out to the members here to see if anyone has worked with a
requirement where they were asked to produce an in-application help system
that renders mixed content (Text + Images).

This is the first time I've had this request and was wanting to get some
ideas / best practices around producing this in an web application
environment.

Our stack is a common web stack utilizing Spring/Hibernate on the backend
with a Dojo client on the front end.

The tricky part about this is that they want to be able to produce
page/context specific help with the ability to do inline updates to the
help files, linking back to this throughout the application.

In the legacy system, they leveraged some Domino CMS features to achieve
this.. however, this feels like something a CMS would do well versus
building an inhouse solution, but I am not aware of any third part
solutions.  The other aspect is that they have to be i18n compliant and
will contain images - so storage will be mixed content.

We do not have a media server, nor are they willing to purchase one - which
makes storing the images a bit tricky as they are pasted inline as the
content is edited.

Thus, any advice/help in a direction that is both effective and
implementable by a small team would be great.

Thanks,
-DaCrazyCoder aka (Shane)

_______________________________________________
ajug-members mailing list
[email protected]
http://lists.ajug.org/mailman/listinfo/ajug-members