Re: Survey: Where does the UX department report?

When I WAS employed on such a "team", it was in Engineering. The  
upside of that is you were in the kitchen, as it were, actually  
crafting the solution. At a couple of other places it was in  
"Marketing". The upside of that was that you were closer to the  
ultimate decision makers on products as a whole. Downsides to the  
Engineering group model that I found was the push back that would come  
up if something seemed to take longer or more work than there were  
engineers to do (or it was just a pain in the ass to do, period).  
Downside to the Marketing group model was the difficulty marketeers  
often had in distinguishing between desirability and usability.  
Personally, I liked the Engineering environment better but frankly, I  
think these lines are maybe fossils from a dying business model - one  
that isn't terribly conducive to problem solving, innovation, or  
profitability. I hope that is helpful to you. End of my 2 cents.

l



On Feb 3, 2011, at 3:21 PM, Armistead, Jamie wrote:

> If you work at a company that has a User Experience team or  
> department,
> where does it report? Is it part of Technology, Marketing, the  
> business
> (e.g. reporting into Distribution Channels), etc. Also, what are the
> pros & cons of models you've experienced?
>
>
>
> Thanks,
>
> Jamie
>
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