RE: Seeking examples of good and bad usability test results presentations

"Castleman, Wendy" <[email protected]>
Newsgroups gmane.org.user-groups.bay-area
Message-ID <1ED329EC0BDFCF45BC25DD9BF69242CE0182CC3E@SDGEXEVS07.corp.intuit.net>
Hmm.... The examples are what I'm looking for.  Thanks for the
pointer... it looks like the "interactions" article is the most useful
one.  J



-Wendy



Wendy A. Castleman | Principal User Research Scientist | Intuit |
650.944.3083 |

From: Meghan Ede [mailto:[email protected]]
Sent: Tuesday, February 17, 2009 11:40 AM
To: [email protected]; Castleman, Wendy; Wendy Castleman
Subject: Re: [BayCHI Discussions] Seeking examples of good and bad
usability test results presentations



Hi Wendy,



Have you looked at the on-going research done by  Rolf Molich, of
DialogDesign in Denmark? He has written quite a bit on presentation of
results and done pragmatic research  on running usability studies. These
are called the CUE studies:



 http://www.dialogdesign.dk/cue.html



One of the big points he has proven, is that there is no "magic number"
- the more studies run, the more participants included, the more unique
and novel findings. He has also shown that many, many practitioners,
whether consultants, students or in-house, write terrible reports and
design terrible tests - with tips on how to improve. Examples of good
and bad result presentation.



Meghan Ede



--- On Tue, 2/17/09, Wendy Castleman <[email protected]> wrote:

	From: Wendy Castleman <[email protected]>
	Subject: [BayCHI Discussions] Seeking examples of good and bad
usability test results presentations
	To: [email protected], [email protected]
	Date: Tuesday, February 17, 2009, 9:44 AM

	Hi! I'm doing a session at UPA in June on presenting usability
findings.  I
	wanted to use actual examples of good and bad presentations that
we could use
	to discuss elements of presentations that build or degrade
credibility in the
	audience members (usually development teams or executives). Have
you had any
	particularly effective or ineffective presentation experiences?
Do you have
	anything that you would be willing to share?

	Thanks,

	Wendy

	Wendy A.
	Castleman | Principal User Research Scientist | Intuit |
650.944.3083 |
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