Re: The Business Case for Usability

At 12:44 PM 8/11/2010, Ryan Hanau asked:
>I need to make the business case for integrating usability into 
>software (Web, mobile, & tablet) development. Can someone kindly 
>point me to some resources from which to draw?

Hi Ryan,

A good place to start is the book Cost-Justifying Usability:

   http://www.amazon.com/Cost-Justifying-Usability-Second-Interactive-Technologies/dp/0120958112/

Best,

Mitchell Gass
uLab | PDA: Learning from Users | Designing with Users
Berkeley, CA 94707 USA
+1 510 525-6864 office
+1 415 637-6552 mobile
+1 510 525-4246 fax
http://www.participatorydesign.com/
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