Re: System Panic Makes My Life Easier

Steve Litt <[email protected]>
Newsgroups gmane.org.user-groups.linux.svlug
Organization Troubleshooters.Com
Message-ID <[email protected]>
On Fri, 5 Aug 2016 17:41:07 -0700
Joseph Brenner <[email protected]> wrote:


> You see, the kind of paranoid scenarios I was nursing was
> things like "Uh oh, what if there's some subtle
> incompatibility between systemd and older AMD chips? 

Thought patterns like that happen to everyone. Your job as a
Troubleshooter is to understand it's normal, everyday technologist
mental illness, slap yourself in the forehead, and get back to work.

One thing I teach is to troubleshoot without an agenda. Really work to
achieve a state where you don't care which way a diagnostic test goes:
Either way you'll have narrowed it down some more. In that state (and
most of us are in that state most of the time, this isn't our first
rodeo), we narrow down the problem at the speed of binary search. When
agenda creeps in, things get spooky and time to repair skyrockets.

One of the first things I teach in my troubleshooting course is
"Measure more, think less."
 
SteveT

Steve Litt
August 2016 featured book: Manager's Guide to Technical Troubleshooting
  Brand new, second edition
http://www.troubleshooters.com/mgr
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