Re: online accessibility

Rick Miles <[email protected]>
Newsgroups gmane.org.user-groups.mlug.main
Message-ID <[email protected]>
Leon Blakeley is a darn nice person I don't care what anybody says!
<snip>
>
> How many ISP's won't talk to you if you're not operating in a windows
> environment? That must be in the same category!

From a business standpoint it's easy to give a few hours seminar and a bunch 
of laminated do this/do thats to call center staff if you have only two or 
three versions of windows to deal with but you'd be opening a can of worms 
and need to pay a bit more to get someone who Understands and can ask 
questions like have you checked your permissions for /dev modem?, what 
does /dev/modem point to, are you using script the ppp-on script or kppp to 
dial up? etc. etc.

Yes it marginalises some people to not provide technical support for windows 
or maybe even mac users, but how many retirees and folk not so well off may 
not have enough money to buy a PC with enough grunt for XP/IE-6.0 (and you 
can't go out and buy 95 or 98 for that old 64 Mb P3.

Yet businesses like the Commonwealth who are encouraging people to use online 
services are paying people who should know better but are putting together 
websites that are "certified to operate with Microsoft Internet Explorer 
only" That's lame as far as I'm concerned. 

How difficult is it to also check and see if something is WC3 compliant and 
can run in other browsers.

It'd make me look twice at any business (or bank) that declares that their 
website will run on any browser and any system and I've been considering 
moving away from Commonwealth for some other reasons anyway.



-- 
Cheers,

Rick Miles

Movement stopped is no movement,
and rest set in motion is no rest.

Written on Setting Orange, the 66th of Bureaucracy, 3171 
http://www.members.optusnet.com.au/~rickfrm/
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