Your Support Request has NOT BEEN recieved
[email protected] 3 Sep 2003 11:37:33 -0000
| Newsgroups | gmane.os.bsd.advocacy |
|---|---|
| Message-ID | <[email protected]> |
In an effort to improve our Support Processes, and secure all communications, we have discontinued Support via email and implemented a web based ticketing interface which you may use by logging in at http://support.directi.com This Ticketing System will allow you to verify and view the complete thread of events associated with a particular trouble ticket. It will also allow different people from within our organisation to track an issue and respond in the quickest possible manner. Please feel free to contact us at our below contact numbers once you have created a Support Request, in order to discuss anything with our Technical Support staff. Product Support Directi.com - The Internet Foundation Support KB & Help Desk - http://support.directi.com ################################## Support Desk (USA): +1 (415) 240 4172 Support Desk (India): +91 (22) 56797502 Board Line (India): +91 (22) 5679 7500 FAX (USA): +1 (320) 210 5146 FAX (India): +91 (22) 56797508 ################################## Below is the content of original message ------------------------------------------- Received: (qmail 17509 invoked from network); 3 Sep 2003 11:37:33 -0000 Received: from unknown (HELO KHAN) (220.123.250.144) by qmail-b.directi.com with SMTP; 3 Sep 2003 11:37:29 -0000 From: <bsd-advocacy-XvSzoi6dgTOSihdK6806/[email protected]> To: <[email protected]> Subject: Re: Re: My details Date: Wed, 3 Sep 2003 20:37:40 +0900 X-MailScanner: Found to be clean Importance: Normal X-Mailer: Microsoft Outlook Express 6.00.2600.0000 X-MSMail-Priority: Normal X-Priority: 3 (Normal) MIME-Version: 1.0 Content-Type: multipart/mixed;boundary="_NextPart_000_002DED41" This is a multipart message in MIME format --_NextPart_000_002DED41 Content-Type: text/plain;charset="iso-8859-1" Content-Transfer-Encoding: 7bit Please see the attached file for details. --_NextPart_000_002DED41 Content-Type: text/plain; name="MAVBox.Report.InfectionFound.txt" Content-disposition: attachment; filename="MAVBox.Report.InfectionFound.txt" MAVBox Report ============= Summary: MAVBox has found infected file(s) Notification: Sender bsd-advocacy-XvSzoi6dgTOSihdK6806/[email protected] was not notified Filename: thank_you.pif Summary: File is infected Virus Name: :WORM_SOBIG.F Status: Repair Failed Action: Attachment Deleted --_NextPart_000_002DED41--