What all great managers know and do

The seven qualities of great 
managers and supervisors 

Great managers deliver measurable results. They do it by getting the right things 
done, motivating staff and attracting other top performers like themselves.

But not all great bosses are born that way. Some must be taught. And that's why we 
created Leadership Essentials for Supervisors, a powerful training and development 
program that gives your supervisors actionable guidance on how to become more 
effective leaders in every way. They’ll learn the seven qualities of great 
supervisors, why these traits are so important and what they can do NOW to 
develop their leadership skills.

http://na2list.b21pubs.com/t/4431824/66088355/70870/10/
Or call customer service at 888-761-7294.

The "Ready-Set-Go!" format is the easiest training you'll ever use. Just pop the 
60-minute CD-ROM into a computer and the program will run itself. It’s perfect for 
group meetings or individual training sessions. Your kit includes a Discussion
 Guide to help you reinforce keys points.

Remember: If you're not happy with this program, for any reason, simply return it 
for a full refund. No questions asked.

This convenient, self-guided program will show supervisors how to:

Move effectively from the front line into a supervisory position – and shift key 
behaviors to succeed in their new role

Take firm positions as leaders (as opposed to being wishy-washy) 

Accept that being a supervisor is not a popularity contest 

Prevent “Perfectionism” – a trait that can kill a supervisor’s effectiveness 

Fire employees without feeling guilty about it 

Empathize with employees, but at the same time maintain healthy emotional boundaries 

http://na2list.b21pubs.com/t/4431824/66088355/70870/11/
Or call customer service at 888-761-7294.

In this 60-minute course, veteran management expert Glenn Shepard identifies the 
seven things supervisors MUST understand to excel in the job. He believes that 
managerial achievement has a lot to do with beliefs and attitudes that can be 
changed and reinforced. Glenn will lay out the seven qualities of great 
supervisors, explaining why they’re so important and what we can all do to 
sharpen them.

http://na2list.b21pubs.com/t/4431824/66088355/70870/12/

Business 21 Publishing ~ 453A Baltimore Pike, Springfield, PA 19064 ~ 888-761-7294

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Business 21 Publishing
453A Baltimore Pike
Springfield, PA 19064
888-761-7294
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