Re: Dell Support and NetBSD?

On Wednesday 11 October 2006 03:18, you wrote:
> Michael Gorsuch wrote:
> > Greetings all.  Is anyone here running production NetBSD systems on Dell
> > hardware?  If so, what have your experiences been with the support staff
> > when hardware fails?
>
> I worked for a company who had some Dell PCs (as Workstations). After a
> while the power supplys died. The Systems where 3 yrs old and Dell was not
> able to deliver a replacement in acceptable time and for a real price. I
> installed standard 1U Server power supplys then.
>
> If you buy only 30 systems from them, Dell is not very customer friendly.

I can't confirm this at all. Dell was always there when we needed them and 
rectified any problems by the end of next business day.

> If you can meet your needs with standard hardware, use that. You can find
> replacement parts on every corner.

Absolutely...

cheerio Berndt