Help with ES45 and Smart Array 5300

"Tverberg, Darryl J." <[email protected]> Fri, 14 Aug 2009 08:08:05 -0500
Newsgroups gmane.os.tru64.managers
Message-ID <2C6BC5525CC420479F6E1479E1F49D4180EA953B28@MAILBOX.wisealloys.com>
I have an Alpha ES45 running Tru64 Unix 5.1B Patch Kit 6
with a Smart Array 5300 Raid Controller.
Early Thursday morning, this system locked up and the console was unrespons=
ive.
On the console display I saw many lines like this,
<6>Deferring I/O (errno 5) for block(0x1de4d0, 0x1de4d0) on device 19,158
<6>Deferring I/O (errno 5) for block(0xb90, 0xb90) on device 19,158
<6>Deferring I/O (errno 5) for block(0x10, 0x10) on device 19,158 =20
<6>Deferring I/O (errno 5) for block(0x3d47d0, 0x3d47d0) on device 19,158

I cycled the power and entered the Smart Array 5300 Option Rom Configuratio=
n.
I have six logical drives and they all report OK from the RAID Controller.
Logical Drive # 1, RAID   1,   67.8 GB, OK
Logical Drive # 2, RAID   1,   67.8 GB, OK
Logical Drive # 3, RAID   1,   67.8 GB, OK
Logical Drive # 4, RAID   1,   67.8 GB, OK
Logical Drive # 5, RAID   1,   67.8 GB, OK
Logical Drive # 6, RAID   1,   67.8 GB, OK

After exiting the Option Rom Configuration I get the following:
pkb pkc
Memory Testing and Configuration Status
  Array       Size       Base Address    Intlv Mode
---------  ----------  ----------------  ----------
    0       2048Mb     0000000000000000    4-Way
    1       2048Mb     0000000080000000    4-Way
    2       2048Mb     0000000100000000    4-Way
    3       2048Mb     0000000180000000    4-Way

     8192 MB of System Memory
Testing the System
Testing the Disks (read only)

*** Hard Error - Error #7 - Data compare error

Diagnostic Name        ID             Device  Pass  Test  Hard/Soft   1-JAN=
-20
00
exer_kid         00000209       dya0.0.0.2.3     0     0     1    0     12:=
00:
01
data compare error for 512 bytes at location 00001600 from device dya0.0.0.=
2.3
expected buffer contents:
004ec020  00 00 5E A7 08 00 3E A5 08 00 3E A5 18 00 7E A5   ..^'..>%..>%..~=
%
004ec030  20 00 DE 23 01 80 9A 6B 00 00 FE 2F 00 00 FE 2F    ..#...k.../...=
/
004ec040  00 00 3D 24 04 34 E1 47 00 00 BD 24 FF FF 1F 20   ..=3D$.4aG..=3D=
$...
004ec050  30 81 21 20 00 00 41 A4 00 00 62 A0 03 90 60 44   0.! ..A...b ..`=
D
004ec060  03 00 60 F4 40 81 85 B0 01 80 9A 6B 00 00 FE 2F   ..`[email protected]...=
/
004ec070  00 00 E2 B3 00 04 FF 47 01 80 9A 6B 00 00 00 00   ..b3...G...k...=
.
004ec080  80 FF DE 23 12 14 ED 47 00 00 5E B7 08 00 3E B5   ...#..mG..^7..>=
5
004ec090  10 00 5E B5 09 00 F0 43 0A 00 F1 43 10 00 F0 43   ..^5...C..qC...=
C
004ec0a0  18 00 3E 22 E2 FE 5F D3 00 18 0D 44 10 04 E9 47   ..>"b._S...D..i=
G
004ec0b0  3C 00 00 F4 30 00 3E A0 21 76 20 48 F9 FE 41 20   <..t0.> !v Hy.A
004ec0c0  F8 FE 61 20 F5 FE 81 20 DD FE A1 20 82 04 7F 44   x.a u.. ].! ...=
D
004ec0d0  F7 FE C1 20 F5 FE 01 21 A8 15 00 41 82 04 9F 44   w.A u..!(..A...=
D
004ec0e0  82 04 BF 44 86 04 5F 44 2E 00 C0 F4 18 00 FE A0   ..?D.._D..@t...
004ec0f0  C7 52 E0 48 27 D7 E0 48 DD FE 21 20 77 00 E7 20   GR`H'W`H].! w.g
004ec100  A1 15 20 40 01 04 01 45 11 F1 E1 44 FF FF 21 20   !. @...E.qaD..!
004ec110  11 00 31 44 12 04 FF 47 81 FC 5F D3 38 00 5E A6   ..1D...G.|_S8.^=
.
004ec120  58 00 3E A6 10 04 E9 47 C1 FE 5F D3 38 00 3E A4   X.>...iGA._S8.>=
.
004ec130  10 04 E9 47 00 08 01 44 1A 00 00 F4 40 00 5E A6   ..iG...D...t@.^=
.
004ec140  60 00 3E A6 BA FE 5F D3 40 00 3E A4 68 00 1E A6   `.>.:._S@.>.h..=
.
004ec150  00 08 01 44 13 00 00 F4 48 00 3E A6 28 00 40 D3   ...D...tH.>.(.@=
S
004ec160  07 00 40 F5 50 00 1E A4 00 00 3D 25 60 01 29 21   ..@uP.....=3D%`=
.)!
004ec170  00 00 09 B4 26 FC 5F D3 00 00 E9 43 0A 00 E0 C3   ....&|_S..iC..`=
C
004ec180  10 04 E9 47 AE FF 5F D3 00 00 5D 25 28 81 0A A6   ..iG.._S..]%(..=
.
004ec190  5F FB 5F D3 1E FC 5F D3 50 00 7E A7 00 00 FE 2F   _{_S.|_SP.~'...=
/
004ec1a0  00 40 5B 6B FF FF 1F 20 00 00 5E A7 08 00 3E A5   .@[k... ..^'..>=
%
004ec1b0  10 00 5E A5 80 00 DE 23 01 80 9A 6B 00 00 00 00   ..^%...#...k...=
.
004ec1c0  00 04 F0 47 00 00 FE 2F 00 00 FE 2F 00 00 FE 2F   ...G.../.../...=
/
004ec1d0  00 00 31 2C 00 00 90 2C C1 00 31 48 44 00 90 48   ..1,...,A.1HD..=
H
004ec1e0  01 00 31 22 65 01 30 48 01 00 10 22 04 04 85 44   ..1"e.0H..."...=
D
004ec1f0  FF FF 90 3C F6 FF 3F F4 01 80 9A 6B 00 00 FE 2F   ...<v.?t...k...=
/
004ec200  11 00 F1 43 20 31 20 42 08 00 20 E6 00 00 FE 2F   ..qC 1 B.. f...=
/
004ec210  00 00 50 2C 03 04 E0 47 20 31 00 40 42 00 50 48   ..P,..`G [email protected]=
H

received buffer contents:
004ec240  00 00 5E A7 08 00 3E A5 00 00 5E A7 08 00 3E A5   ..^'..>%..^'..>=
%
004ec250  20 00 DE 23 01 80 9A 6B 00 00 FE 2F 00 00 FE 2F    ..#...k.../...=
/
004ec260  00 00 3D 24 04 34 E1 47 00 00 BD 24 FF FF 1F 20   ..=3D$.4aG..=3D=
$...
004ec270  30 81 21 20 00 00 41 A4 00 00 62 A0 03 90 60 44   0.! ..A...b ..`=
D
004ec280  03 00 60 F4 40 81 85 B0 01 80 9A 6B 00 00 FE 2F   ..`[email protected]...=
/
004ec290  00 00 E2 B3 00 04 FF 47 01 80 9A 6B 00 00 00 00   ..b3...G...k...=
.
004ec2a0  80 FF DE 23 12 14 ED 47 00 00 5E B7 08 00 3E B5   ...#..mG..^7..>=
5
004ec2b0  10 00 5E B5 09 00 F0 43 0A 00 F1 43 10 00 F0 43   ..^5...C..qC...=
C
004ec2c0  18 00 3E 22 E2 FE 5F D3 00 18 0D 44 10 04 E9 47   ..>"b._S...D..i=
G
004ec2d0  3C 00 00 F4 30 00 3E A0 21 76 20 48 F9 FE 41 20   <..t0.> !v Hy.A
004ec2e0  F8 FE 61 20 F5 FE 81 20 DD FE A1 20 82 04 7F 44   x.a u.. ].! ...=
D
004ec2f0  F7 FE C1 20 F5 FE 01 21 A8 15 00 41 82 04 9F 44   w.A u..!(..A...=
D
004ec300  82 04 BF 44 86 04 5F 44 2E 00 C0 F4 18 00 FE A0   ..?D.._D..@t...
004ec310  C7 52 E0 48 27 D7 E0 48 DD FE 21 20 77 00 E7 20   GR`H'W`H].! w.g
004ec320  A1 15 20 40 01 04 01 45 11 F1 E1 44 FF FF 21 20   !. @...E.qaD..!
004ec330  11 00 31 44 12 04 FF 47 81 FC 5F D3 38 00 5E A6   ..1D...G.|_S8.^=
.
004ec340  58 00 3E A6 10 04 E9 47 C1 FE 5F D3 38 00 3E A4   X.>...iGA._S8.>=
.
004ec350  10 04 E9 47 00 08 01 44 1A 00 00 F4 40 00 5E A6   ..iG...D...t@.^=
.
004ec360  60 00 3E A6 BA FE 5F D3 40 00 3E A4 68 00 1E A6   `.>.:._S@.>.h..=
.
004ec370  00 08 01 44 13 00 00 F4 48 00 3E A6 28 00 40 D3   ...D...tH.>.(.@=
S
004ec380  07 00 40 F5 50 00 1E A4 00 00 3D 25 60 01 29 21   ..@uP.....=3D%`=
.)!
004ec390  00 00 09 B4 26 FC 5F D3 00 00 E9 43 0A 00 E0 C3   ....&|_S..iC..`=
C
004ec3a0  10 04 E9 47 AE FF 5F D3 00 00 5D 25 28 81 0A A6   ..iG.._S..]%(..=
.
004ec3b0  5F FB 5F D3 1E FC 5F D3 50 00 7E A7 00 00 FE 2F   _{_S.|_SP.~'...=
/
004ec3c0  00 40 5B 6B FF FF 1F 20 00 00 5E A7 08 00 3E A5   .@[k... ..^'..>=
%
004ec3d0  10 00 5E A5 80 00 DE 23 01 80 9A 6B 00 00 00 00   ..^%...#...k...=
.
004ec3e0  00 04 F0 47 00 00 FE 2F 00 00 FE 2F 00 00 FE 2F   ...G.../.../...=
/
004ec3f0  00 00 31 2C 00 00 90 2C C1 00 31 48 44 00 90 48   ..1,...,A.1HD..=
H
004ec400  01 00 31 22 65 01 30 48 01 00 10 22 04 04 85 44   ..1"e.0H..."...=
D
004ec410  FF FF 90 3C F6 FF 3F F4 01 80 9A 6B 00 00 FE 2F   ...<v.?t...k...=
/
004ec420  11 00 F1 43 20 31 20 42 08 00 20 E6 00 00 FE 2F   ..qC 1 B.. f...=
/
004ec430  00 00 50 2C 03 04 E0 47 20 31 00 40 42 00 50 48   ..P,..`G [email protected]=
H

*** End of Error ***

Testing the Network
AlphaServer ES45 Console V7.2-2, built on Jun  9 2006 at 15:47:16
P00>>>


Where does the problem lie?
With the Smart Array 5300?
The Logical Drive dya0?
The physical disks that make up dya0?
Any suggestions?

Darryl Tverberg
Wise Alloys
Muscle Shoals, AL=20