Re: Problem using Butel software & R2

I read your problem, and it seems similar to mine.  I recently got the
ARC-2 software about couple of months ago, and I'm having trouble
reading from the PC to the R2.  And also at my computer at home, even
though I input the key and password, it continues to run in the DEMO
mode (it works on my PC at work though, that runs Windows 2000).

Through the vendor I purchased the software from, they stated that the
versions of the ARC2 downloaded from EVEN the Butel website are not
what one should be using.  The latest version to be downloaded from
their website is ver 1.16; the replacement ARC2 they sent me is also
ver. 1.16, however they say it's different (the two versions differ by
only a few kbytes)!

You say that you push the SQL button when reading from the R2 to the
PC...I didn't read that anywhere?  Where did you get that info from,
was it in the ARC2 instructions?...maybe that's why I may be having
problems?

The only thing I can think of trying for your problem, is trying all
the COM ports.  Also check your software:  The ver 1.16 I downloaded
from Butel was 580kB; the "new" ver 1.16 they sent me was slightly
larger at 584kB.


--- In [email protected], Neil Arundel <106410.106-kYwkPH9/[email protected]> wrote:
> Hi,
> 
> I've just received the ARC-2 software from Butel along with a
> serial cable but am having trouble.  When I select the "Read
> data from R2" function nothing happens.  Have tried plugging
> the cable in with the power switched on and off but with no
> success.  The cable seems to be working as I tried putting the
> R2 into clone mode and pressing the squelch (as per the
> instructions for cloning 2 R2's) and the blue bar appears on
> the screen and the data is successfully uploaded to the PC.
> However, on attempting to write to the R2, the blue progess 
> bar is displayed but CL.OUT is not shown on the R2 and no
> information is actually received.
> 
> Are there any settings that need to be changed for the COM port
> or any other changes??  I am using Win XP and the version of
> the software send by email from Butel.
> 
> Thanks for any help.
> 
> Neil




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