Re: Problem using Butel software & R2

Hi,

The version I was emailed from Butel states it is version 1.161.
This seems to run in normal mode.  I have tried selecting different
COM ports and even changing the speed but with no success.  In the
R2 manual, it mentions that you can put the receiver into clone mode
to clone 2 R2's.  This is done by pressing TS+V/M+up arrow while the
receiver is switched off, then pressing the power switch to turn it
on while still holding the other 3 buttons together (quite tricky!).
The word "Clone" then appears on the display.  Assuming the cable is
connected and the ARC-2 program is running, pressing the squelch
button now will send the data to the program and it appears correctly
on the screen.  However, I believe this is not being controlled by
the ARC-2 program as I am unable to send anything back to the R2.
Neither does the "Read from R2" function work.

I believe that as the data can be received by the PC that this proves
the cable is not faulty, so must be either the software or a PC 
configuration issue (I am using WinXP).

I would be interested to hear from any other users of this software
who have success with using the program - perhaps the COM port 
settings need to be changed.

Neil


--- In [email protected], "flathatter_fa18" 
<[email protected]> wrote:
> I read your problem, and it seems similar to mine.  I recently got 
the
> ARC-2 software about couple of months ago, and I'm having trouble
> reading from the PC to the R2.  And also at my computer at home, 
even
> though I input the key and password, it continues to run in the 
DEMO
> mode (it works on my PC at work though, that runs Windows 2000).
> 
> Through the vendor I purchased the software from, they stated that 
the
> versions of the ARC2 downloaded from EVEN the Butel website are not
> what one should be using.  The latest version to be downloaded from
> their website is ver 1.16; the replacement ARC2 they sent me is 
also
> ver. 1.16, however they say it's different (the two versions 
differ by
> only a few kbytes)!
> 
> You say that you push the SQL button when reading from the R2 to 
the
> PC...I didn't read that anywhere?  Where did you get that info 
from,
> was it in the ARC2 instructions?...maybe that's why I may be having
> problems?
> 
> The only thing I can think of trying for your problem, is trying 
all
> the COM ports.  Also check your software:  The ver 1.16 I 
downloaded
> from Butel was 580kB; the "new" ver 1.16 they sent me was slightly
> larger at 584kB.
> 
> 
> --- In [email protected], Neil Arundel <106410.106-kYwkPH9/[email protected]> 
wrote:
> > Hi,
> > 
> > I've just received the ARC-2 software from Butel along with a
> > serial cable but am having trouble.  When I select the "Read
> > data from R2" function nothing happens.  Have tried plugging
> > the cable in with the power switched on and off but with no
> > success.  The cable seems to be working as I tried putting the
> > R2 into clone mode and pressing the squelch (as per the
> > instructions for cloning 2 R2's) and the blue bar appears on
> > the screen and the data is successfully uploaded to the PC.
> > However, on attempting to write to the R2, the blue progess 
> > bar is displayed but CL.OUT is not shown on the R2 and no
> > information is actually received.
> > 
> > Are there any settings that need to be changed for the COM port
> > or any other changes??  I am using Win XP and the version of
> > the software send by email from Butel.
> > 
> > Thanks for any help.
> > 
> > Neil




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