Re: Problem using Butel software & R2

You cable may be faulty, if this is our IF2A interface contact us 
directly and we send the interface test software.

Gommert
www.butelsoftware.com


--- In [email protected], "chill11flight" <106410.106-kYwkPH9/[email protected]> 
wrote:
> Hi,
> 
> The version I was emailed from Butel states it is version 1.161.
> This seems to run in normal mode.  I have tried selecting different
> COM ports and even changing the speed but with no success.  In the
> R2 manual, it mentions that you can put the receiver into clone mode
> to clone 2 R2's.  This is done by pressing TS+V/M+up arrow while the
> receiver is switched off, then pressing the power switch to turn it
> on while still holding the other 3 buttons together (quite tricky!).
> The word "Clone" then appears on the display.  Assuming the cable is
> connected and the ARC-2 program is running, pressing the squelch
> button now will send the data to the program and it appears 
correctly
> on the screen.  However, I believe this is not being controlled by
> the ARC-2 program as I am unable to send anything back to the R2.
> Neither does the "Read from R2" function work.
> 
> I believe that as the data can be received by the PC that this 
proves
> the cable is not faulty, so must be either the software or a PC 
> configuration issue (I am using WinXP).
> 
> I would be interested to hear from any other users of this software
> who have success with using the program - perhaps the COM port 
> settings need to be changed.
> 
> Neil
> 
> 
> --- In [email protected], "flathatter_fa18" 
> <[email protected]> wrote:
> > I read your problem, and it seems similar to mine.  I recently 
got 
> the
> > ARC-2 software about couple of months ago, and I'm having trouble
> > reading from the PC to the R2.  And also at my computer at home, 
> even
> > though I input the key and password, it continues to run in the 
> DEMO
> > mode (it works on my PC at work though, that runs Windows 2000).
> > 
> > Through the vendor I purchased the software from, they stated 
that 
> the
> > versions of the ARC2 downloaded from EVEN the Butel website are 
not
> > what one should be using.  The latest version to be downloaded 
from
> > their website is ver 1.16; the replacement ARC2 they sent me is 
> also
> > ver. 1.16, however they say it's different (the two versions 
> differ by
> > only a few kbytes)!
> > 
> > You say that you push the SQL button when reading from the R2 to 
> the
> > PC...I didn't read that anywhere?  Where did you get that info 
> from,
> > was it in the ARC2 instructions?...maybe that's why I may be 
having
> > problems?
> > 
> > The only thing I can think of trying for your problem, is trying 
> all
> > the COM ports.  Also check your software:  The ver 1.16 I 
> downloaded
> > from Butel was 580kB; the "new" ver 1.16 they sent me was slightly
> > larger at 584kB.
> > 
> > 
> > --- In [email protected], Neil Arundel <106410.106-kYwkPH9/[email protected]> 
> wrote:
> > > Hi,
> > > 
> > > I've just received the ARC-2 software from Butel along with a
> > > serial cable but am having trouble.  When I select the "Read
> > > data from R2" function nothing happens.  Have tried plugging
> > > the cable in with the power switched on and off but with no
> > > success.  The cable seems to be working as I tried putting the
> > > R2 into clone mode and pressing the squelch (as per the
> > > instructions for cloning 2 R2's) and the blue bar appears on
> > > the screen and the data is successfully uploaded to the PC.
> > > However, on attempting to write to the R2, the blue progess 
> > > bar is displayed but CL.OUT is not shown on the R2 and no
> > > information is actually received.
> > > 
> > > Are there any settings that need to be changed for the COM port
> > > or any other changes??  I am using Win XP and the version of
> > > the software send by email from Butel.
> > > 
> > > Thanks for any help.
> > > 
> > > Neil



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