Re: Charging light on Acer laptop is red -- Plugged in.

On 6/18/2024 10:39 PM, micky wrote:
> In alt.comp.os.windows-10, on Tue, 18 Jun 2024 22:12:02 -0400, micky
> <[email protected]> wrote:
> 
>> Charging light on Acer laptop is red -- Plugged in. 
>>
>> I was using my Acer Aspire E15 (several years old) with win10 Home,
>> fullly updated**,
> 
> There were no updates available when I started on this problem, around
> 6PM, but by 10PM win update found 2024-01 Security update KB50344441,
> which several times has failed to install. Other people in google have
> also had trouble installing it, going back to Jan 14.   Could this
> relate to my charging problem?  Posted for the sake of completeness. 
> 
>> when I suddently noticed that the Charging light was
>> no longer blue but red, and the charge status icon in the systray said 
>> 0% available (plugged in). 
>>
>> It is set to hibernate when the battery is at 15 or 20%, so how did it
>> get to 0% without hibernating.  Perhaps it's not really that low? 
>>
>> I ran the troubleshooter for Power.  3 tiny changes, probably udoing
>> settings I wanted.  A google page said to run the troubleshooter for
>> devices and something but neither was listed. 
>>
>> When it was a good time, I hibernated it and measured the voltage of the
>> charger.  It was about 19v. 
>>
>> Google suggested Device Manager, Battery, disable and then enable all
>> the items in battery.  I did that and when I went to *enable* the second
>> one, the screen went blank.  Pressing the power button caused it to say
>> Resuming Windows (a message I dont' think I've ever seen before) and
>> indeed it quickly resumed where I'd been.   I don't think this paragraph
>> helps, but I"m being complete. 
>>
>> Any ideas what the problerm and what to do about it? 
>>
>> **It did have a MS cumulative update 2 days ago, and one poster thought
>> that a window update messed up his charging, but I doubt that's what it
>> is.  OTOH, I had a MS update a couple years ago that totally disabled my
>> computer, until I learned to back it out, so who knows?  
>>
>> I haven't moved the laptop in 6 weeks and I keep it charging all the
>> time, with the battery normally at 100%.  But Nir Sofer's program,
>> BatteryInfoView, says it's 0%.  How did it go, it seems, from 100 to 0%
>> so quickly? Because the charging light is only blue when it's fully
>> charged and it's amber or red other times.  It went, I'm 99% sure,
>> straight from blue to red, 0%. 
>>
>> Any other newgroups still active that would know about this. I think the
>> 2nd and 3rd here are dormant.   

...10PM win update found 2024-01 Security update KB5034441,
   which several times has failed to install. Other people in google have
   also had trouble installing it, going back to Jan 14.   Could this
   relate to my charging problem?

No. Your charging problem is electrical. Open circuit. Short circuit.
Blown adapter. Overloaded adapter. Bad battery. Battery safety device
triggered. You have to consider all the possibilities, to determine
which piece of the puzzle needs to be replaced.

*******

If you want help with '4441, then a picture of Disk Management
and the output of "reagentc /info" would be helpful. If this
was easy to fix (if all possible disk partition structures could
be enumerated), then Microsoft would fix this on their own.
But apparently, they're not going to fix it. Why release '4441
if you don't have the skill to release '4441 ???

It almost seems like a grand experiment to determine how
many people can afford to have their computer fixed at
the shop. The '4441 experiment.

   Paul