Re: a clinical error...

### - nice little update today besides the payment request for my next  
prescription coming through after the bank holiday and it being  
processed/confirmed etc, but also an email back from the clinic in reply  
to my inquiry about the error in their system, this being it:

Hi Brian,

Thanks for your email.

I have had a look in to this for you and cannot see that an appointment  
was booked in for you on 25/05 as mentioned. This would have been roughly  
when your next quarterly review would have been due, based on it being 3  
months from your previous review on 25/02. However, as you are able to to  
put your repeat prescription requests through after only 18 days, you  
would have been due to book your quarterly review 18 days after your 2nd  
repeat prescription, so from 23/04 onwards. Unfortunately at present the  
portal does not recognise these early repeat prescriptions and therefore  
everything becomes a little out of sync and you have to be booked in  
manually. This is something we are aware of and our tech team are  
currently working on a system upgrade to ensure this does not continue to  
happen.

Going forwards you will be able to request your 1st repeat prescription  
 from 20/05 onwards, your 2nd repeat prescription from roughly 09/06  
onwards and will then be due to book in for your next review from  
approximately 28/06 onwards - hopefully the system will have been upgraded  
by then so you will be able to book in yourself online, but if it has not  
please do not hesitate to contact us so that we can book you in manually.
Kind regards,
Laura
Patient Support Coordinator
(logo removed)

***

### - it shouldn't have done that really seeing as my previous review  
commenced upon it's quarterly reviews from the 25th, something which  
should logically have reset everything from that point-on, so probably  
then they have maybe 2 servers running different functions: one for  
induction and appointments and another for the quarterly stuff, or it's 2  
programs running on the same server, either way there appears to be a  
coordination error between them that doesn't self-correct, and from what  
she said has probably occurred before with updates to the software now  
due...

not that it actually matters or has had any negative effect in my case, my  
late prescription now due to arrive on the 8th which is exactly 28 days  
since i received the last lot! it's a week late by their usual timing and  
thus cutting it close in terms of my maybe running out of meds before  
getting refilled (no chance of that haha) else they actually did pretty  
well to ensure there wasn't any hiatus to my prescribed regime, which in  
terms of patient-care is just fine! i didn't contact them straight away  
and waited until it was obviously late giving them even less time to jump  
about!

i mean, if ever they deserved a positive review for looking after their  
patients in a timely and reliable manner then here's a very good example  
of exactly that! a busy company manually dealing with a known problem and  
in this instance getting it right, and that's not bad! :)

pineapple god x 2 IS on it's way and WILL arrive on time!

so i ain't complaining any haha! rather the opposite actually heh...

coz here was things maybe going all-wrong and it all maybe coming to an  
end? or just getting messed-up in some bad way that's gonna be grief  
instead of enjoyment, but it's not and it's only a glitch, one am sure a  
huge pile of money will sort-out at some point when they can afford it,  
and which prolly wont be long at the rate they're selling prescriptions!  
that is if their ever-expanding invoice numbers are anything to go by hah!  
and because based on that they must be currently one of THE biggest  
dealers in the uk LOL ! :)))

and that's just the 'medical' side of things??

just imagine then the industry expansion if/when it all goes...  
recreational!

it's worth billions innit, money literally growing on trees that's easier  
to produce than tomatoes haha, if anything they're all a bit slow?  
holland's been doing it for donkey's years and they're alright! the  
economy getting so bad here they might even HAVE to do it lol...

it being funny how change comes about sometimes huh ;)