Re: How do you tell a business-minded company that they need a QA tier and staff?

On 11 Dec 2006, at 20:09, Andy Lester wrote:

>
> On Dec 11, 2006, at 2:08 PM, Andrew Brosnan wrote:
>
>> I suggest a sit down with management that focuses on what *they* want
>> and need, as much as what the IT staff needs. Sounds like you may  
>> have
>> done that, but when you say 'screaming to deaf ears', I've never  
>> found
>> that approach very successful.
>
> I would also suggest that you pick ONE thing that can be done NOW,  
> and do it, without management being aware of it.

Yup. JFDI is a terribly effective technique for process improvement.

Adrian