SaaS System Administrator - Telecommuting Opportunity (U.S./Canada) (telecommute), Remote

Online URL for this job: http://jobs.perl.org/job/21478

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Posted: November  3, 2018

Job title:
SaaS System Administrator - Telecommuting Opportunity (U.S./Canada)

Company name: MaxMind, Inc.

Location: Remote

Terms of employment: Salaried employee

Hours: Full time

Onsite: no

Description:
MaxMind (www.maxmind.com) is looking for a talented SaaS System
Administrator/Network Administrator to join us. We help protect thousands
of companies worldwide from fraud, screening over a billion online
transactions each year, and we provide IP intelligence data to thousands
more. This work requires us to tackle formidable challenges and we want you
to help. 

The Position Overview 
Do you have system administration,
engineering, and communication skills and are ready to collaborate with us
to build a great real-time fraud analysis and IP intelligence solution? 

Do you want to contribute to the improvements and delivery of a highly
available, fault tolerant, and secure customer facing SaaS solution which
can serve over 2 billion transactions per year? Will you be a collaborator
with peers and Product to define and contribute to the overall development
of complex features, and to the success of MaxMind software products? 

As
a MaxMind System Administrator, you will utilize the best from DevOps and
SRE methodologies to make a difference in defining broader architectural,
design, and technical objectives of MaxMind, and achieving customer
satisfaction by: 

- Building performant and scalable SaaS solutions and
the tools to maintain 
them 
- Collaborating, mentoring,and advising to
others 
-Offering ideas and suggestions to the improvement of the
development 
tool set, technical direction, and software architecture 
-
Identifying, triaging, and resolving system issues 
- Researching changes
in technologies, development environments, and 
tools 
- Enabling and
extending complex system monitoring 
- Updating configuration management
and deployments 
- Supporting on call after hours in rotation with other
members of the team 

Our System Administration Practices 
Our System
Administrators are members of our Engineering team, working together to
deliver to our customers’ success. At MaxMind, we are committed to security
and the contributions of our System Administrators are integral to our
work. To learn more about our commitment to security, visit
https://www.maxmind.com/en/company/commitment-to-security. We have built a
culture of peers, with highly developed practices and processes to work
together remotely. To learn more about working at MaxMind, visit
https://www.maxmind.com/en/company/working-at-maxmind.

We use Linux,
PostgreSQL, and Ansible to deliver our solution. We use a wide variety of
tools to manage and monitor our systems, including Nagios, Sensu, Grafana,
and the Elastic/ELK stack. All work goes through internal code review on
GitHub Enterprise. 

Our goal is to automate as much as possible. Our tools
are written in Perl and Go. We also want to improve our coding practices
for the sysadmin code we write, writing libraries and tests wherever
possible instead of one-off scripts. 

Working at MaxMind 
MaxMind is a
casual, friendly, results-focused company of 40+ employees. We are
passionate about global health and development, as MaxMind and its founder
gladly donate over 60% of corporate profits to charities
(www.maxmind.com/en/corporate-giving). We maintain a set of core,
overlapping hours, but are flexible with specific start and end times and
are understanding about appointments and life events. Our software team is
largely comprised of telecommuters, so communication centers around video
calls, group chat, and agile planning tools. 

Our salary range begins at
$100,000 for Engineering hires and is negotiable depending on experience.
Everyone participates in a company performance-based bonus plan. MaxMind
offers a $2,000 professional development budget and five days for
professional development annually. 

In addition to medical, dental, and
vision coverage, we offer several other benefits in the US, including a
401k with employer contribution, Health Savings Account, Limited Purpose
Flexible Spending Account, paid parental leave, and a public transit
reimbursement. Please inquire about benefits in Canada. 

Diversity and
Inclusion 
We're committed to diversity and inclusion and are mindful of
incorporating them into all aspects of our company. New ideas and
perspectives come from diverse ways of seeing and thinking. MaxMind is
sensitive to all individuals and viewpoints and believes everyone’s
contributions and opinions are valuable assets to our team. 

We hold
regular diversity and inclusion meetings and conduct informative sessions
on improving collaboration and communication. We value bringing individuals
and different perspectives together within and across every department. 

We encourage and sincerely welcome applications from candidates of color,
women, queer candidates, candidates with family caregiving
responsibilities, transgender candidates, and from other communities not
well represented in the tech world. 

If you have suggestions on how we may
better promote or express our commitment to diversity and inclusion, we
would love to hear from you. Please send your suggestions to
[email protected].

Desired skills:
Minimum Qualifications 
- Experience as a System Administrator and/or
DevOps Engineer and/or Site 
Reliability Engineer for Highly Available SaaS
solutions processing web 
traffic 
- Knowledge of TCP/IP, HTTP, DNS, TLS,
and SMTP 
- Experience building complex monitoring solutions to support
identification 
of issues with high availability 
- Able to investigate and
resolve issues with Linux performance and network 
latency/reachability 
-
Experience managing PostgreSQL, including streaming replication and 
backups 
- Programming experience in Go or Perl. Our System Administration
code is 
mostly Ansible and Perl, but we're happy to hear from you if more
familiar 
with other programming languages or configuration management
software 
- Significant experience with Linux systems 
- Experience with
version control, preferably Git 
- Strong analytical and problem-solving
skills, with logical and repeatable 
debugging and problem solving
approaches 
- Ready to learn new things 
- Excellent written and verbal
communication skills with ability to 
communicate clearly with partners and
end users 
- Able to work with a geographically distributed team 

Highly
Desired (or excited to learn) 
- Experience doing security audits, security
compliance, or penetration 
testing 
- Experience with 
- HAProxy
configuration 
- Docker, Kubernetes, or other container tools 
-
ELK/Elastic Stack 
- Cloudflare 
- Open source technologies 
- Experience
with emerging cloud platforms and infrastructure tools, and 
moving
services to a cloud platform

Website for more information: https://www.maxmind.com/en/home

Contact information at:
http://jobs.perl.org/job/21478#contact