Site Reliability Engineer Telecommuting Opportunity (U.S./Canada) (telecommute)

Online URL for this job: http://jobs.perl.org/job/21514

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Posted: December 11, 2018

Job title:
Site Reliability Engineer Telecommuting Opportunity (U.S./Canada)

Company name: MaxMind, Inc.

Terms of employment: Salaried employee

Hours: Full time

Onsite: no

Description:
MaxMind (www.maxmind.com) is looking for a talented Site Reliability
Engineer (SRE) to join our Engineering team. We help protect thousands of
companies worldwide from fraud, screening over 2 billion online
transactions each year, and we provide IP intelligence data to thousands
more. This work requires us to tackle formidable challenges and we want you
to help.


The Position Overview
Do you have SRE skills and are ready to
collaborate with us in continuous improvement for scaling, performance and
security to support our customers?  Do you want to contribute to the
improvements and delivery of a highly available, fault tolerant, and secure
customer facing SaaS solution for real-time fraud analysis and IP
intelligence which can serve over 2 billion transactions per year?  Will
you be a collaborator with peers and Product to define and contribute to
the overall development of complex features, and to the success of MaxMind
software products?  Security is crucial for us - and we are looking for a
team member who will help us continuously improve our solution and explore
new technologies including Cloud services.

As a MaxMind SRE, you will
utilize the best from DevOps and SRE methodologies to make a difference in
defining broader architectural, design, and technical objectives of
MaxMind, and achieving customer satisfaction by:

- Building performant and
scalable SaaS solutions and the tools to maintain them
- Collaborating,
mentoring,and advising to others
- Offering ideas and suggestions to the
improvement of the development tool set, technical direction, and software
architecture
- Identifying, triaging, and resolving system issues
-
Designing and developing software and tools
- Researching changes in
technologies, development environments, and tools including cloud services
- Enabling and extending complex system monitoring
- Updating configuration
management and deployments
- Supporting on call after hours in rotation
with other members of the team


Our Engineering Practices
Our SIte
Reliability Engineers are members of our Engineering team, working together
to deliver to our customers’ success. At MaxMind, we are committed to
security and the contributions of our SREs are integral to our work. To
learn more about our commitment to security, visit
https://www.maxmind.com/en/company/commitment-to-security. We have built a
culture of peers, with highly developed practices and processes to work
together remotely. To learn more about working at MaxMind, visit
https://www.maxmind.com/en/company/working-at-maxmind.	

We use Linux,
PostgreSQL, and Ansible to deliver our solution.  We use a wide variety of
tools to manage and monitor our systems, including Nagios, Sensu, Grafana,
and the Elastic/ELK stack. All work goes through internal code review on
GitHub Enterprise.

Our goal is to automate as much as possible. Our tools
are written in Perl and Go. We also want to improve our coding practices
for the sysadmin code we write, writing libraries and tests wherever
possible instead of one-off scripts.


Working at MaxMind

MaxMind is a
casual, friendly, results-focused company of 45+ employees.  We are
passionate about global health and development, as MaxMind and its founder
gladly donate over 60% of corporate profits to charities
(https://www.maxmind.com/en/corporate-giving).	We maintain a set of core,
overlapping hours, but are flexible with specific start and end times and
are understanding about appointments and life events. Our software team is
largely comprised of telecommuters, so communication centers around video
calls, group chat, and agile planning tools.

Our salary range for
Engineering hires begins at $100,000 and we value talent and experience.
Everyone participates in a company performance-based bonus plan. MaxMind
offers a $2,000 professional development budget and five days for
professional development annually.

In addition to medical, dental, and
vision coverage, we offer several other benefits in the US, including a
401k with employer contribution, Health Savings Account, Limited Purpose
Flexible Spending Account, paid parental leave, and a public transit
reimbursement. Please inquire about benefits in Canada.


Diversity and
Inclusion

We're committed to diversity and inclusion and are mindful of
incorporating them into all aspects of our company. New ideas and
perspectives come from diverse ways of seeing and thinking. MaxMind is
sensitive to all individuals and viewpoints and believes everyone’s
contributions and opinions are valuable assets to our team.

We hold
regular diversity and inclusion meetings and conduct informative sessions
on improving collaboration and communication. We value bringing individuals
and different perspectives together within and across every department.

We
encourage and sincerely welcome applications from candidates of color,
women, queer candidates, candidates with family caregiving
responsibilities, transgender candidates, and from other communities not
well represented in the tech world.

If you have suggestions on how we may
better promote or express our commitment to diversity and inclusion, we
would love to hear from you. Please send your suggestions to
[email protected].

Desired skills:
Minimum Qualifications

- 5+ years Experience in an Operations/SaaS
Production focused Engineering team, including DevOps and Site Reliability
Engineering (SRE), enabling Highly Available SaaS solutions processing web
traffic
- Experience building complex monitoring solutions to support
identification of issues with high availability
- Able to investigate and
resolve issues with Linux performance and network latency/reachability
-
Significant experience with Linux systems administration (we use Ubuntu,
but that's not essential).
- Experience managing PostgreSQL, including
streaming replication and backups
- Programming experience - preferably in
Go or Perl. Our code is mostly Ansible and Perl, but we're happy to hear
from you if more familiar with other programming languages or configuration
management software
- Proficiency with configuration management tools like
Puppet, Chef, Ansible.
- Solid understanding of fundamental networking
technologies.
- Knowledge of best practices related to security,
performance, and disaster recovery.
- Experience with web server
configuration, monitoring, trending, network design, high availability.
-
Experience with version control, preferably Git
- Strong analytical and
problem-solving skills, with logical and repeatable debugging and problem
solving approaches
- Ready to learn new things
- Excellent written and
verbal communication skills with ability to communicate clearly with
partners and end users
- Able to work with a geographically distributed
team


Highly Desired (or excited to learn)
- Experience doing security
audits, security compliance, or penetration testing
- Experience with
HAProxy configuration, Docker, Kubernetes, or other container tools.
ELK/Elastic Stack, Cloudflare, Open source technologies
- Experience with
cloud platforms and infrastructure tools, and moving services to a cloud
platform

Website for more information: https://www.maxmind.com/en/home

Contact information at:
http://jobs.perl.org/job/21514#contact