Re: Service-now incidents are not creating after OS upgrade

Hi,

On Thu, 14 Jun 2018 19:19:58 +0000
<[email protected]> wrote:

> Hi All,
>=20
> We have recently upgraded RHEL OS from 6.7 to 6.9. After upgrade we have
> observed that service-now incidents are not creating.
>=20
> We are using proxy to communicate.
>=20
> Created simple script to make call to service-now, but it is failing to
> connect.
>=20
> #!/usr/bin/perl -w
> use LWP::UserAgent;
>=20

please see http://perl-begin.org/tutorials/bad-elements/ .

> $ENV{https_proxy} =3D "http://rproxy-hdc.rwe.com:8080";
> $ENV{HTTPS_PROXY} =3D "http://rproxy-hdc.rwe.com:8080";
>=20
> my $ua =3D LWP::UserAgent->new;
> $ua->env_proxy;
>=20
> # declare the SOAP endpoint here
> my $response =3D $ua ->
> get('https://soap_user:[email protected]/?WSDL');
>=20
> if ($response->is_success) {
>      print "Connection success";
> }
> else {
>      print "Connection failed";
> }
>=20
> Script output:
> [root@XXXX tmp]# perl test_lwp2.pl
> 503 Service Unavailable at test_lwp2.pl line 29.
> Connection failed

There is no line 29 in your script. Can you show the actual code?

> [root@XXXX tmp]#
>=20
> We are using perl-libwww-perl-5.833-5 version.
>=20
> Could you please help on how to proceed on this error ?
>=20
>=20
> Regards,
> Siva Vani
>=20



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