Re: News on AIOE's outage

Paul <[email protected]> Tue, 28 Feb 2023 04:00:41 -0500
Newsgroups aioe.news.helpdesk
Organization A noiseless patient Spider
Message-ID <[email protected]>
On 2/27/2023 10:40 PM, noel wrote:
> On Mon, 27 Feb 2023 15:05:09 +0100, Don Spam's Reckless Son wrote:
> 
>> his server(s) are hosted
>> by "Leaseweb Deutschland" and are probably in Frankfurt.  Does this not
>> mean that a hardware error is their problem?
> 
> not if it is "his" server, as is being speculated, they just provide the
> rackspace, power and transit.
> 
> 

Feb28,2023

ping news.aioe.org

Pinging news.aioe.org [46.165.242.91] with 32 bytes of data:
Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
Reply from 46.165.242.91: bytes=32 time=113ms TTL=52

Now, check on Wednesday March 1st, 2023, and see if the ping is still there.

That is all that is left of the server. If you try any other well-known
symbolic addresses for that server domain, they don't answer.

*******

This means leaseweb has completed their responsibilities,
which is to provide a machine with at least one IP address answering.

If one IP is answering, Paolo can shell in and get to work.

This machine could be a nuke and pave, or an entirely different
rack in the COLO. The loss of the RAID, could have been a
motherboard or a power supply failure, and Leaseweb, their level
of tech support for the lowest tier of rental, is not going
to be a "thoughtful" or "involved" process. It's not a
concierge service with white gloves and hot towels for the renter :-)
It's just a cold computer in a cold computer center, and
several cold hard drives cooled by massive air conditioners.

The renter has to breathe life into it. There would be a base
OS, and then any applications are set up by the renter.

Paolo should know about backups, after the other total nuke job
years ago. If you don't back up anything, at least copying the
config files would be a big help in a (later) emergency.

    Paul