Re: News on AIOE's outage
Don Spam's Reckless Son <[email protected]> Tue, 28 Feb 2023 12:33:37 +0100
| Newsgroups | aioe.news.helpdesk |
|---|---|
| Organization | A noiseless patient Spider |
| Message-ID | <[email protected]> |
Paul wrote: > On 2/27/2023 10:40 PM, noel wrote: >> On Mon, 27 Feb 2023 15:05:09 +0100, Don Spam's Reckless Son wrote: >> >>> his server(s) are hosted >>> by "Leaseweb Deutschland" and are probably in Frankfurt. Does this not >>> mean that a hardware error is their problem? >> >> not if it is "his" server, as is being speculated, they just provide the >> rackspace, power and transit. >> >> > > Feb28,2023 > > ping news.aioe.org > > Pinging news.aioe.org [46.165.242.91] with 32 bytes of data: > Reply from 46.165.242.91: bytes=32 time=113ms TTL=52 > Reply from 46.165.242.91: bytes=32 time=113ms TTL=52 > Reply from 46.165.242.91: bytes=32 time=113ms TTL=52 > Reply from 46.165.242.91: bytes=32 time=113ms TTL=52 > > Now, check on Wednesday March 1st, 2023, and see if the ping is still > there. > > That is all that is left of the server. If you try any other well-known > symbolic addresses for that server domain, they don't answer. > > ******* > > This means leaseweb has completed their responsibilities, > which is to provide a machine with at least one IP address answering. > > If one IP is answering, Paolo can shell in and get to work. > > This machine could be a nuke and pave, or an entirely different > rack in the COLO. The loss of the RAID, could have been a > motherboard or a power supply failure, and Leaseweb, their level > of tech support for the lowest tier of rental, is not going > to be a "thoughtful" or "involved" process. It's not a > concierge service with white gloves and hot towels for the renter :-) > It's just a cold computer in a cold computer center, and > several cold hard drives cooled by massive air conditioners. > > The renter has to breathe life into it. There would be a base > OS, and then any applications are set up by the renter. > > Paolo should know about backups, after the other total nuke job > years ago. If you don't back up anything, at least copying the > config files would be a big help in a (later) emergency. > > Paul The fun thing is, when I'm in Germany (which is a lot of the time) the hosting company is around 15 minutes on a bicycle from where I am. Not that that helps in the slightest.