Re: News on AIOE's outage

Don Spam's Reckless Son <[email protected]> Tue, 28 Feb 2023 12:33:37 +0100
Newsgroups aioe.news.helpdesk
Organization A noiseless patient Spider
Message-ID <[email protected]>
Paul wrote:
> On 2/27/2023 10:40 PM, noel wrote:
>> On Mon, 27 Feb 2023 15:05:09 +0100, Don Spam's Reckless Son wrote:
>>
>>> his server(s) are hosted
>>> by "Leaseweb Deutschland" and are probably in Frankfurt.  Does this not
>>> mean that a hardware error is their problem?
>>
>> not if it is "his" server, as is being speculated, they just provide the
>> rackspace, power and transit.
>>
>>
> 
> Feb28,2023
> 
> ping news.aioe.org
> 
> Pinging news.aioe.org [46.165.242.91] with 32 bytes of data:
> Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
> Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
> Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
> Reply from 46.165.242.91: bytes=32 time=113ms TTL=52
> 
> Now, check on Wednesday March 1st, 2023, and see if the ping is still 
> there.
> 
> That is all that is left of the server. If you try any other well-known
> symbolic addresses for that server domain, they don't answer.
> 
> *******
> 
> This means leaseweb has completed their responsibilities,
> which is to provide a machine with at least one IP address answering.
> 
> If one IP is answering, Paolo can shell in and get to work.
> 
> This machine could be a nuke and pave, or an entirely different
> rack in the COLO. The loss of the RAID, could have been a
> motherboard or a power supply failure, and Leaseweb, their level
> of tech support for the lowest tier of rental, is not going
> to be a "thoughtful" or "involved" process. It's not a
> concierge service with white gloves and hot towels for the renter :-)
> It's just a cold computer in a cold computer center, and
> several cold hard drives cooled by massive air conditioners.
> 
> The renter has to breathe life into it. There would be a base
> OS, and then any applications are set up by the renter.
> 
> Paolo should know about backups, after the other total nuke job
> years ago. If you don't back up anything, at least copying the
> config files would be a big help in a (later) emergency.
> 
>     Paul

The fun thing is, when I'm in Germany (which is a lot of the time) the 
hosting company is around 15 minutes on a bicycle from where I am.  Not 
that that helps in the slightest.