Re: Annoying email from dealer

On 2/15/2023 4:28 PM, Wade Garrett wrote:
> On 2/15/23 7:33 AM, Frank wrote:
>> On 2/14/2023 11:06 PM, [email protected] wrote:
>>> Anything to get you in the door, a sales opportunity. I get cards with
>>> phony handwritten notes  expressing the dealer's desire to purchase my
>>> 10 year old Outback that's been wrecked twice and has 150,000 miles on
>>> it. Right.
>>>
>>> And service is corrupt there. Only went in for recalls and still get
>>> pitched $90 cabin air filter service.
>>>
>>>
>>> On Tue, 14 Feb 2023 19:04:13 -0500, Frank <"frank "@frank.net> wrote:
>>>
>>>> Just got this note:
>>>>
>>>> "During your last visit, we discovered a concern with your Crosstrek
>>>> that will need to be addressed soon. We want to make sure that your
>>>> vehicle is performing at its best while preserving its ability to help
>>>> keep you and your passengers safe for all the roads ahead.
>>>>
>>>> Please schedule an appointment with us – online or by phone – at your
>>>> earliest convenience. Our experienced Factory Trained Teams will be
>>>> ready to handle your Subaru with expert care so that it continues 
>>>> onward
>>>> just the way you love.
>>>>
>>>> Yours truly,
>>>>
>>>> Matt Slap Subaru"
>>>>
>>>> I am figuring that sales down due to car shortage and dealer trying to
>>>> make up for it with service.  I was just there a week ago for routine
>>>> oil change and they said everything checked out.  I emailed back that
>>>> they need to tell me the problem first.
>>>>
>>>> Anyone seeing things like this?
>>
>> I get crap too but never like this.  How could they all of a sudden 
>> discover a problem when I was just there and they said all was fine.
>> If a recall notice, they would have said so plus time involved.
>>
>> As a senior, I am driving few miles and when I was in there mentioned 
>> this and service writer said they had a service program for vehicles 
>> driven few miles.  I told him that was BS.
> 
> The missus took her Subie to the selling dealer for scheduled 
> maintenance-- the Owner's Manual calling for an oil and oil filter 
> change, tire rotation and cabin air filter replacement.
> 
> I told her to skip the $90 cabin air ripoff-- which I did in 5 minutes 
> (including unloading/reloading the glove box junk) installing a high 
> quality $17 major brand aftermarket filter. I also told her to skip the 
> tire rotation as she'd only driven 2400 miles since the last one and 
> would probably drive about the same mileage until the next service was 
> due-- so it wasn't needed now .
> 
> About two weeks after the dealer visit, she gets a warning letter from 
> them saying she'd better bring her SUV in pronto as two critical 
> maintenance items weren't done and the vehicle's performance and 
> longevity could be adversely impacted!
> 

Looks like you are getting the same crap I got from my dealer.  Have not 
heard from mine since I emailed him back to tell me what he considered a 
problem.

I doubt if Subaru would condone this behavior but dealers are 
independent entities.