Re: Annoying email from dealer

On 2/16/2023 7:27 AM, Frank wrote:
> On 2/15/2023 4:28 PM, Wade Garrett wrote:
>> On 2/15/23 7:33 AM, Frank wrote:
>>> On 2/14/2023 11:06 PM, [email protected] wrote:
>>>> Anything to get you in the door, a sales opportunity. I get cards with
>>>> phony handwritten notes  expressing the dealer's desire to purchase my
>>>> 10 year old Outback that's been wrecked twice and has 150,000 miles on
>>>> it. Right.
>>>>
>>>> And service is corrupt there. Only went in for recalls and still get
>>>> pitched $90 cabin air filter service.
>>>>
>>>>
>>>> On Tue, 14 Feb 2023 19:04:13 -0500, Frank <"frank "@frank.net> wrote:
>>>>
>>>>> Just got this note:
>>>>>
>>>>> "During your last visit, we discovered a concern with your Crosstrek
>>>>> that will need to be addressed soon. We want to make sure that your
>>>>> vehicle is performing at its best while preserving its ability to help
>>>>> keep you and your passengers safe for all the roads ahead.
>>>>>
>>>>> Please schedule an appointment with us – online or by phone – at your
>>>>> earliest convenience. Our experienced Factory Trained Teams will be
>>>>> ready to handle your Subaru with expert care so that it continues 
>>>>> onward
>>>>> just the way you love.
>>>>>
>>>>> Yours truly,
>>>>>
>>>>> Matt Slap Subaru"
>>>>>
>>>>> I am figuring that sales down due to car shortage and dealer trying to
>>>>> make up for it with service.  I was just there a week ago for routine
>>>>> oil change and they said everything checked out.  I emailed back that
>>>>> they need to tell me the problem first.
>>>>>
>>>>> Anyone seeing things like this?
>>>
>>> I get crap too but never like this.  How could they all of a sudden 
>>> discover a problem when I was just there and they said all was fine.
>>> If a recall notice, they would have said so plus time involved.
>>>
>>> As a senior, I am driving few miles and when I was in there mentioned 
>>> this and service writer said they had a service program for vehicles 
>>> driven few miles.  I told him that was BS.
>>
>> The missus took her Subie to the selling dealer for scheduled 
>> maintenance-- the Owner's Manual calling for an oil and oil filter 
>> change, tire rotation and cabin air filter replacement.
>>
>> I told her to skip the $90 cabin air ripoff-- which I did in 5 minutes 
>> (including unloading/reloading the glove box junk) installing a high 
>> quality $17 major brand aftermarket filter. I also told her to skip 
>> the tire rotation as she'd only driven 2400 miles since the last one 
>> and would probably drive about the same mileage until the next service 
>> was due-- so it wasn't needed now .
>>
>> About two weeks after the dealer visit, she gets a warning letter from 
>> them saying she'd better bring her SUV in pronto as two critical 
>> maintenance items weren't done and the vehicle's performance and 
>> longevity could be adversely impacted!
>>
> 
> Looks like you are getting the same crap I got from my dealer.  Have not 
> heard from mine since I emailed him back to tell me what he considered a 
> problem.
> 
> I doubt if Subaru would condone this behavior but dealers are 
> independent entities.

Got another annoying email yesterday with my name and car but it looked 
like a blanket letter sent out by the dealership to all its buyers. 
Very annoying and prompts me, after expiration of warranty period, to go 
elsewhere for service since they want to milk us.